Team Lead - Financial Payment, Channel Ops

Overview

Join to apply for the Team Lead - Financial Payment, Channel Ops role at UOB .

About UOB : United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.

Job Description

You will be part of the Channel Operations Centre Financial Payment, a backroom operations unit, to support processing of customers’ instructions.

Responsibilities

• Handle daily operational activities, manage team’s resources to ensure all incoming instructions are processed within defined SLA
• Review and approve financial transactions such as Funds Transfers between UOB Accounts and other financial payments
• Handle communications and escalations to and from internal departments and stakeholders
• Supervisory and administrative matters related to team
• Provide coaching and training support to improve proficiency of team
• Promote process improvement and take part in enhancement projects when required

Qualifications

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

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