Online Growth Specialist

Overview

To manage and optimize the company's online presence, including e-commerce website campaigns, promotion activities, and online customer engagement to drive sales growth, brand awareness, and customer loyalty.

Job Responsibilities

• Oversee and manage online stores on platforms such as Shopee, Lazada, TikTok Shop, and brand websites.
• Ensure product listings are accurate, updated, and optimized with engaging descriptions, images, and pricing.
• Plan and execute online sales campaigns, flash sales, and promotions across multiple platforms.
• Coordinate participation in official platform campaigns like 11.11, 12.12, and Mega Sales Days.
• Assist in executing social media strategies, content creation, and online advertising (Facebook Ads, Google Ads, TikTok Ads).
• Track and report the performance of online marketing initiatives.
• Monitor online customer inquiries, reviews, and feedback across platforms.
• Collaborate with customer service teams to improve customer experience and satisfaction.
• Monitor sales data, traffic, and campaign performance.
• Provide regular reports and insights for continuous improvement.
• Conduct competitor analysis, identify online trends, and recommend new growth opportunities.
• Work closely with marketing, sales, and operations teams to align online strategies with business goals.

Job Requirements

Application questions

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