Community Management (Senior Manager)

VT Markets WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Community Management (Senior Manager)

VT Markets WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Fintech & Blockchain Global Full-Cycle Recruiter | Hiring Across SEA, EMEA & LATAM | Specializing in Back-Office & Sales Functions

About Us

VT Markets is an award-winning multi-asset trading platform trusted by clients in over 160 countries. In 2015, we started with a simple mission — to make trading easy and accessible for everyone. Today, VT Markets has evolved into a one-stop solution for all trading needs. As our team is growing rapidly, we are in search of the best talents to join us.

Your Role in VT Markets

We are looking for an experienced and strategic Senior Manager, Community Management to lead and scale our community function across key markets. This role is responsible for building and nurturing a thriving ecosystem of retail traders, content consumers, and brand advocates , while directly managing a team of Community Managers across various geographies and platforms.

As a senior leader, you will drive engagement strategies that connect the brokerage with its users in meaningful ways—enhancing brand trust, improving education, and supporting conversion and retention through grassroots influence and two-way communication.

Your Responsibilities

Team Leadership & Strategy

• Lead, mentor, and develop a team of Community Managers in different markets or language groups.
• Set clear goals, KPIs, and success metrics aligned with marketing and client acquisition / retention objectives.
• Establish a scalable community playbook—including engagement principles, content guidelines, and moderation standards.

Community Engagement & Growth

Conversion & Lifecycle Support

Cross-Functional Collaboration

Monitoring & Reporting

What Makes You a Great Fit

Job Experience & Education

Preferred Attributes

What We Offer

As official partners of Newcastle United F.C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship is incentivized and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your Journey After Applying

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