Customer Care Consultant

Overview

About us Established in 1999, VISTA Eye Specialist is a leading eye specialist practice in Malaysia with 16 centers across Malaysia, employing modern technology and clinical expertise to help people to see from "Blur to Clear". We are a multiple HR award winner, works to provide a well-balanced working environment to help our staff to not just grow and learn, but also to enjoy their work. Our team members are our greatest asset and our goal is to create a “Once in a Lifetime” experience not only for our patients, but also for our staff in the journey towards success and happiness. We believe "Happy Staff = Happy Patients" Vacancies at Petaling Jaya, Klang, Johor Bahru (Mount Austin & Sutera Utama), Penang (Bukit Mertajam) Responsibilities

Patients' education, i.e consultation Patients' registration, appointment scheduling & follow-up Coordinating & scheduling surgeries Attend to patients' needs Ensure smooth patients flow Assist in marketing activities such as roadshows occasionally Statistic reports Qualifications & experience

Degree / Diploma holder with 2-3 years relevant experience Pro-active & able to learn speedily Team player Adaptive Experience in medical or healthcare industry would be an advantage Salary will commensurate with experience Benefits

Free Vision Correction Medical & Personal Accident Insurance Long Service Cash Reward up to a total of RM21,700 101 days Maternity Leave 30 days Paternity Leave Wedding Leave Birthday Leave Special Festive Eve Paid Leave Thematic Uniform T-shirts provided

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