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Operations Executive, iFAST Global Bank (UK Support) open_in_new

Operations Executive, iFAST Global Bank (UK Support) open_in_new

iFASTKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Overview

Operations Executive, iFAST Global Bank (UK Support)

Job Responsibilities

Account Onboarding

  • Process global applications for bank account openings, including the Maker and Checker roles within SLA.
  • Act as the Certifier, responsible for verifying applicants’ documents and cross-checking conducted by the Onboarding Team’s Maker.
  • Review onboarding name screening for account holders’ applications as either a First or Second Business Reviewer (1LOD).

Name Screening

  • Ensure that customer names are accurately screened against global databases to prevent fraudulent activities.
  • Assist in investigating any discrepancies identified during the screening process.
  • Participate in User Acceptance Testing (UAT) efforts to enhance the system, ensuring optimal functionality and compliance.
  • Transaction Monitoring

  • Monitor transactions to identify suspicious activities and ensure compliance with relevant regulations.
  • Resolve payment screening for account holder transactions as a maker or checker role.
  • Contribute to UAT initiatives for improving transaction monitoring systems, ensuring effectiveness in detecting and flagging suspicious activities.
  • Project Management

  • Lead and manage projects related to the enhancement of operational processes, ensuring that deadlines and goals are met.
  • Collaborate with cross-functional teams to implement process improvements, system upgrades, and automation initiatives.
  • Track project progress and communicate updates to stakeholders to ensure alignment with business objectives.
  • Qualifications

  • Minimum a Bachelor\'s Degree Holder.
  • Detail-oriented with the ability to focus on and identify minor details.
  • Capable of multitasking and delivering high-quality work with minimal supervision.
  • A proactive individual with a strong sense of ownership and a can-do attitude.
  • Strong numerical aptitude and proficiency in mathematical calculations.
  • A keen sense of urgency with the ability to meet critical deadlines.
  • Proficient in Microsoft Office and IT literacy.
  • Adaptable to working in a multicultural environment and collaborating effectively with individuals from diverse cultural backgrounds.
  • Willingness to work during local public holidays and weekends.
  • All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

    Note : Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks / abilities may be required of the incumbent, relative to the specific assignment.

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    Operation Executive • Kuala Lumpur, Kuala Lumpur, Malaysia

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