Overview
Operations Executive, iFAST Global Bank (UK Support)
Job Responsibilities
Account Onboarding
- Process global applications for bank account openings, including the Maker and Checker roles within SLA.
- Act as the Certifier, responsible for verifying applicants’ documents and cross-checking conducted by the Onboarding Team’s Maker.
- Review onboarding name screening for account holders’ applications as either a First or Second Business Reviewer (1LOD).
Name Screening
Ensure that customer names are accurately screened against global databases to prevent fraudulent activities.Assist in investigating any discrepancies identified during the screening process.Participate in User Acceptance Testing (UAT) efforts to enhance the system, ensuring optimal functionality and compliance.Transaction Monitoring
Monitor transactions to identify suspicious activities and ensure compliance with relevant regulations.Resolve payment screening for account holder transactions as a maker or checker role.Contribute to UAT initiatives for improving transaction monitoring systems, ensuring effectiveness in detecting and flagging suspicious activities.Project Management
Lead and manage projects related to the enhancement of operational processes, ensuring that deadlines and goals are met.Collaborate with cross-functional teams to implement process improvements, system upgrades, and automation initiatives.Track project progress and communicate updates to stakeholders to ensure alignment with business objectives.Qualifications
Minimum a Bachelor\'s Degree Holder.Detail-oriented with the ability to focus on and identify minor details.Capable of multitasking and delivering high-quality work with minimal supervision.A proactive individual with a strong sense of ownership and a can-do attitude.Strong numerical aptitude and proficiency in mathematical calculations.A keen sense of urgency with the ability to meet critical deadlines.Proficient in Microsoft Office and IT literacy.Adaptable to working in a multicultural environment and collaborating effectively with individuals from diverse cultural backgrounds.Willingness to work during local public holidays and weekends.All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.
Note : Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks / abilities may be required of the incumbent, relative to the specific assignment.
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