PRADA Store Manager, KLCC

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 has marked the Group's entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Job Purpose

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

Business

Drive and maximize sales performances

Propose and develop business plans

Drive the store team to exceed their KPIs

Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand

Be present on the sales floor, ensuring a proper approach and service to the Clients.

Foster the Omni Channel development through the team

Meet the store operating budget, controlling store expenses

Customer

Foster a Client centric mindset by developing and maintaining solid Client relationships

Guarantee an excellent Client satisfaction and the highest level of Client service

Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending

Foster a strong private appointment culture

Team

Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth

Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures

The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

Retail

Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams

Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines

Participate in the buying session when requested and in any case he / she provides effective product feedback based on store needs

Ensure synergy and cooperation between front and back of house

Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

Events

Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

Knowledge And Skills

Business driven

Leadership and team management

Ability to motivate and persuade people

Strong customer service mindset

Natural ability to welcome our client

Confident, enthusiastic and positive

Mature and assertive

Organized and detail oriented

Local and English languages are a must

Market and product knowledge / passion

Business / Retail Management degree or equivalent is a plus

Interest in luxury / fashion, art and design

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to builder a fair and respectful workplace for all.

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