SENIOR MANAGER, CONTRACT LOGISTICS

Job Responsibilities :

• Set up warehouse operations and oversee warehouse operations activities.
• Establish customer rapport and improve service level by having progressive meeting with customer with service improvement objective.
• Resolve all service level issues in a timely manner and maintain strong customer relationship.
• Maintain performance measurement (KPI) for customer & internal activities and to achieve customer SLA and expectation.
• Ensure continuous improvement and corrective & preventive actions for issues.
• Ensure Logistics Manager / Shift Manager carry out their respective roles and responsibilities according to JD.
• Ensure SOP compliance for all internal and external required process.
• To ensure warehouse and staffs comply with company policy (safety, quality & etc).
• Submit management reports and attend management meeting.
• Gemba warehouse floor to ensure continually improvement apply.
• Lead governance, reporting and review frameworks to provide a holistic view of all operational integration project activities.
• To take up any assignment given by the General Manager of Logistics.
• Assist BD team to seek opportunities for more logistics business.

Qualification & Requirements :