Product Specialist

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading medical equipment company to hire a Sales Product Specialist – IT to drive product-based solutions within both existing and prospective customer accounts. This individual will serve as a technical expert for the globally recognized product portfolio, cultivating and maintaining strong relationships with key stakeholders, including departmental decision-makers, physicians, technologists, and other healthcare professionals. The successful candidate will also collaborate cross-functionally to support business growth, particularly in software services and outcome-driven revenue streams.

Job Responsibilities

Effectively differentiate the assigned product portfolio at various stages of the sales cycle, using approved sales and marketing materials to support customers in making informed purchasing decisions.

Act as the subject matter expert for imaging IT systems, particularly PACS, VNA, RIS, and related solutions.

Demonstrate strong understanding of HL7 / DICOM standards and non-DICOM image formats.

Possess advanced knowledge of DICOM integration and the ability to interface medical imaging modalities with our PACS systems.

Analyze and troubleshoot HL7 interface message structures and collaborate with the technical team on interface solutions.

Represent the company and promote products at medical conferences, trade shows, and technical exhibitions.

Develop and maintain long-term relationships with key decision-makers in existing and new accounts to meet or exceed quarterly sales targets.

Understand customer workflow requirements and design tailored solutions to meet their clinical and operational needs.

Maintain a consultative sales approach, working closely with radiologists, clinicians, technologists, and IT administrators to ensure customer satisfaction and solution success

Job Requirements

Bachelor's Degree or higher in Computer Science, Information Technology, Electronics / Electrical Engineering, or related field.

Minimum 5 years of experience in a related technical sales or product specialist role, preferably within the healthcare or medical imaging sector.

Proficiency in Bahasa Malaysia and English is required; strong English communication skills (written and verbal) are preferred.

Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and Access.

Familiarity with imaging products such as VNA, PACS, Enterprise Viewers, Modalities, RIS, EMR, and reporting tools is an added advantage.

Strong presentation and interpersonal skills with a consultative sales approach.

Self-driven, result-oriented, and capable of working independently and as part of a team.

Prior experience in dealing with healthcare institutions, radiology departments, or hospital IT environments is highly desirable.

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