System Administrato
foodpandaKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionHigh ability to work independently and as part of a team. Analytical, detail-oriented, and creative problem-solving skills. Proactive mindset and drive to find and address the root causes. High service orientation and ability to see the customer's perspective. Good English knowledge Completed degree in Computer Science, vocational training in Computer sciences or equivalent. Minimum 1 to 3 years of experience in System Administration and IT Tech Support. Active Directory, AzureAD, Google Suite, and Slack user management knowledge. Experience working in an International Agile Environment Excellent problem-solving and troubleshooting skills Strong communication and interpersonal skills Ability to work independently and as part of a team ITIL v4 foundation certification Associate Full-time Information Technology Software Development and IT Services and IT Consulting
foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
System Administrato
foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities
- Provide an amazing customer support experience.
- Be a part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation, application use, etc).
- Handle customer requests with Jira, Slack, and Mail
- Receive and respond to incoming IT support requests via email and slack.
- Interface and coordinate with other departments and take part in cross-functional projects.
- Document and maintain system administration procedures and policies.
Qualifications
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System • Kuala Lumpur, Kuala Lumpur, Malaysia
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