JOB DESCRIPTION :
Billing, Collection, Documentation & Others
- Maintain and improve daily credit control operation to ensure compliances of internal processes and legal requirements.
- Ensure that billings, reminders, terminations, and loan documentation are carried out in accordance with the terms and conditions of the Sale and Purchase Agreement (SPA) until delivery of vacant possession and in compliance with procedures and policies in the areas of credit control, sub-sale matters, refinancing, utilities, vacant possession and transfer of titles.
- Ensure timely billing, collection, and loan documentation to facilitate the bank loan drawdown in accordance with project schedules.
- Liaise with solicitors and end-financiers to expedite loan approvals and disbursements.
- To keep track and follow up progressive payment with the purchasers, end-financiers and solicitors timely to avoid any late payment.
- Attend matters related to vacant possession, sub-sales, auctions, and refinancing.
- Monitor and follow up on strata title matters including notice issuance, execution of the Memorandum of Transfer (MOT), and reminders.
- Verifying particulars in MOT to ensure accuracy and check against supporting documents to ensure transfer is made to the rightful owner prior releasing of title for perfections of transfer (MOT) and charge.
- Check and verify sales staff / agent commission claims prepared by the Sales Admin Department.
- Identify and escalate outstanding payment cases and system-related issues to superiors.
- Manage, plan and forecast AR collection
- Undertake any other duties as assigned by superior / management from time to time.
System & Reporting
Ensure accuracy of data in the IFCA system and perform timely monthend account closures.Prepare management papers for interest on late payment and other financial matters (e.g. cheque requisitions for legal fees).Verify and post all collections in IFCA and ensure all Official Receipts (OR) are accurately captured.Prepare monthly forecast reports, weekly pending purchaser reports, and other adhoc reports as required and to ensure the accuracy of the reports.Prepare reports on outstanding payment.Prepare reports for forecast AR collection.Customer & Stakeholder Communication
Attend inquiries and concerns from customers and solicitors in a courteous and professional manner.Liaise with problematic purchasers regarding payments, interest, and miscellaneous charges.Team Leadership & Supervision
Provide guidance to team members on loan documentation processes, ageing reports, blanket consent applications and other credit control operationsREQUIREMENTS :
Degree in Finance, Accounting, Business Administration, or related field. (Note : Equivalent experience may substitute for unrelated degree fields.)Minimum 5–10 years of experience in credit control, with at least 1–2 years in a supervisory or senior executive role.Strong understanding of credit risk and collection processes.Excellent communication, negotiation, and conflict resolution skills.Ability to analyse financial data and produce actionable insights.Proficiency in IFCA and Microsoft Excel.Strong leadership and team management abilities