boutique supervisor

THE COMPANY

About OMEGA

Since 1848, innovative watchmaking has been the cornerstone of OMEGA's heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world's favourite spy. Thanks to OMEGA's pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.

JOB DESCRIPTION

• Provide personalized service and product recommendations to meet sales goals
• Supporting the Boutique Manager in tracking sales performance and motivating the team to achieve sales goals
• Manage CRM, loyalty programs, and customer complaints
• Perform stock and cash counts, bank deposits, and discrepancy reporting
• Handle defective items and manage inventory (cash, warranty cards, GWPs)
• Maintain boutique appearance and merchandising standards
• Organize storage, reorder GWPs, and oversee general maintenance
• Guide staff in delivering excellent service
• Oversee repair services and ensure timely follow-up
• File reports and documents accurately
• Submit staff claims and ensure smooth internal communication

PROFILE

PROFESSIONAL REQUIREMENTS

Job location

Jalan Raja Chulan 67

50200 Kuala Lumpur (Kuala Lumpur)

Malaysia

Company address

The Swatch Group (Malaysia) SDN BHD

Level 22 Wisma Goldhill

67, Jalan Raja Chulan

MY-50200 Kuala Lumpur