Office Equipment Technician

Responsibilities

• Perform routine maintenance and repairs on a variety of copier machines, including troubleshooting and resolving hardware and software issues.
• Provide on-site technical support to customers, addressing their concerns and ensuring their copier machines are functioning optimally.
• Conduct preventive maintenance checks on copier machines to identify and resolve potential problems before they lead to breakdowns.
• Diagnose and repair copier malfunctions, replacing defective components and ensuring the machines meet performance standards.
• Maintain accurate records of all service calls, repairs, and maintenance performed, using a computerized system.
• Manage and maintain an inventory of spare parts and supplies, ensuring that necessary items are readily available for repairs and maintenance.
• Provide excellent customer service by responding promptly to service requests, communicating effectively with customers, and resolving their issues in a timely manner.

Qualifications

Benefits

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