System Administrator I

System Administrator I

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Provide an amazing customer support experience.
• Be a part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation, application use, etc).
• Handle customer requests with Jira, Slack, and Mail.
• Receive and respond to incoming IT support requests via email and Slack.
• Interface and coordinate with other departments and take part in cross‑functional projects.
• Document and maintain system administration procedures and policies.

Qualifications

Nice to have

Seniority level : Associate

Employment type : Full-time

Job function : Information Technology

Industries : Software Development and IT Services and IT Consulting

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