Head, WRB Collection & Recovery, Malaysia

Head, WRB Collection & Recovery, Malaysia

Maintain an organization structure that is aligned with Group Target Operating Model (TOM).

Key responsibilities include :

• Oversee career development plans of key resources to assure robust succession planning and adequate bench-strength for key positions
• Enable and support cross department / cross country placements for department employees
• Minimise Staff Voluntary Attrition
• Periodically review staff compensation package together with HR to ensure compatibility with market practice
• Ensure capacity is managed in accordance with defined standards, maintaining an active training and learning collections environment to ensure excellence in Collection Management

Risk Management

Key responsibilities include :

Governance

Key responsibilities include :

Regulatory & Business Conduct

Key responsibilities include :

We are an equal opportunities employer and are committed to creating a diverse and inclusive work environment.

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