Tour Operation Officer

About the role

We are seeking a talented Tour Operation Officer to join our dynamic team at YOU WINGS HOLIDAYS SDN. BHD. in Kuala Lumpur. As a Tour Operation Officer, you will play a crucial role in ensuring the smooth and efficient delivery of our travel packages and services. This is a full-time position that offers a rewarding career opportunity within the thriving Hospitality & Tourism industry.

What you'll be doing

• Coordinating and managing the daily operations of our travel packages, including flights, accommodation, transportation, and leisure activities
• Liaising with suppliers and partners to secure the best deals and ensure the availability of services for our customers
• Preparing detailed itineraries and travel documents for our clients
• Providing exceptional customer service by addressing inquiries, handling bookings, and resolving any issues that may arise
• Monitoring and analyzing tour performance data to identify areas for improvement and optimization
• Collaborating with the marketing and sales teams to promote our travel offerings and attract new business

What we're looking for

What we offer

At YOU WINGS HOLIDAYS SDN. BHD., we are committed to providing a supportive and rewarding work environment for our employees. You can expect :

About us

YOU WINGS HOLIDAYS SDN. BHD. is a leading travel agency in Malaysia, providing a wide range of travel solutions to both individual and corporate clients. With a strong focus on customer satisfaction, we are committed to delivering exceptional travel experiences that exceed our clients' expectations. Join our team and be a part of our continued growth and success in the Hospitality & Tourism industry.

Apply now to become our next Tour Operation Officer and embark on an exciting journey with YOU WINGS HOLIDAYS SDN. BHD.