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Operations Reporting
Avows Technologies Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia7 hours ago
Job descriptionBachelor's degree in Business Intelligence, Data Analytics, Computer Science, Data Science, Business Administration, Statistics / Mathematics / Actuarial Science, or any related field. 3–5 years of experience in business intelligence / data analytics / MIS reporting, preferably within the insurance or healthcare sectors. Proven expertise in performance tracking, data automation & simplification management, and insight generation to support strategic decision-making. Strong proficiency in Excel, SQL, BI tool (ie : Power BI), Power Point and integration technologies. Demonstrated ability to manage and resolve data quality issues across complex stakeholder environments. Skilled in simplifying the reporting process by building a more automated (less human touch) in preparing the regular report. Able to translate data into meaningful business insights. Good communication skills (fluent in English) Structured mindset in data management & good stakeholder management skills Ensure End to End Operation Monthly Data Submission (16 BU) are within agreed timeline, which includes : Follow up with BU on data collections for all Ops KPI, with status tracker update for Group Workstream Leads Ensure 100% data accuracy with no data error Assist BU with Data Clarification requests Manage any Change Request on Actuals / Targets, from BU / Group Workstream Leads Ensure regular Data Collections of GOE, Headcount & Inforce Customers from Group Non-Ops team (ie : Group Finance, OSS, Group Data Analytics, Group Corporate Solution) within agreed timeline Support Operation Monthly BU Deck release (16 BU) within agreed timeline, which comprise of : Upload data into Excel Consolidation template and populate into PPT; Follow up with Group Workstream Leads to request for the KPI commentaries; Follow up with BU for feedbacks & coordinate with Group Workstream to close the gap; Release to CLO on the agreed timeline Support development / enhancement of templates in simplifying & automate the regular process of Operations Reporting, in order to reduce TAT & remove manual intervention for data collations / request responses Support Operation Monthly Dashboard release with 100% data accuracy within the agreed timeline, which covers : Follow up with TSS (Technology consultant) on Batch Job run process; Refresh Power BI Dashboard & follow up review from workstream leads; Circulate Dashboard email release to Group & Local ExCo stakeholders Manage the Administration of Power BI Dashboard User Access Rights, based on user requests to remove / add Manage the Enhancement milestones of Power BI Dashboard for more insightful reports, based on list of stakeholder's request according to its priority. Prepare & ensure adhoc data sharing for Group Non-Ops request are accurate, consistent across various sources & in line with its objective. Mandatory = BI + Analytics tools (Excel, SQL, Power BI, PPT) + Data automation + Insight generation + Communication / stakeholder management. Secondary = Insurance / healthcare domain knowledge, advanced analytics, scripting (Python / R), cloud BI, governance. Health insurance Professional development
Experience : 3 to 5 years
New Opening :
- Based in Menara AIA Sentral
- Duration : 1year
- Mandarin speaker candidates
Job Requirements :
Roles and Responsibilities :
In short :
Job Types : Full-time, Contract
Contract length : 12 months
Pay : RM3, RM10,000.00 per month
Benefits :
Work Location : In person
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Operation • Kuala Lumpur, Kuala Lumpur, Malaysia
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