WFH in Japan Native Japanese Customer Support - Travel Industry (No Night Shift)
Job Openings WFH in Japan Native Japanese Customer Support - Travel Industry (No Night Shift)
About the job
Who are we? A leading global provider of technology-enabled business process outsourcing solutions that provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries.
Job Description
- To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Japanese customers.
- To exceed customers expectation in terms of customer service & accurate information
- To be able to provide information related to travel and tours for customers convenient travelling.
- To communicate with contracted vendors about customers inquiries and queries.
Requirements & Benefits
At least holding an associate degree and / or expected graduate (documents required)Required language(s) : Japanese (mother tongue) / English (business level)Able to work on weekends / public holidays and rotational shiftEach shift consists of 9 working hours and inclusive of 1 hour lunch breakGood in both time management & people development skillsMS Office operating and typing skillsPreferable attitude : Positive, Fast paced and prompt, Achievement oriented, Energetic andWork Permit provided5 working days in a weekAnnual leave (12 days)Sick leave (14 days)Medical insuranceOne way flight ticket to MalaysiaPick up service from airport2 weeks free company accommodation providedOpening Malaysian bank accountProperty agent introductionShuttle van pick up from nearest LRT stationRemuneration
Basic Salary MYR 9,000 + Up to MYR 500 KPI (Depending on performance)
Working Hours
Between 6am - 11pm (8 hours + 1 hour break) | 5 days rotational (Monday to Sunday)
Work Location
WFH and need to be based in Japan
Consultant in Charge
Angel Chok | |
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