WFH in Japan Native Japanese Customer Support - Travel Industry (No Night Shift)

Hunters International Sdn BhdPetaling Jaya, Selangor, Malaysia

15 jam yang lalu

Penerangan pekerjaan

Job Openings WFH in Japan Native Japanese Customer Support - Travel Industry (No Night Shift)

About the job

Who are we? A leading global provider of technology-enabled business process outsourcing solutions that provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries.

Job Description

To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Japanese customers.
To exceed customers expectation in terms of customer service & accurate information
To be able to provide information related to travel and tours for customers convenient travelling.
To communicate with contracted vendors about customers inquiries and queries.

Requirements & Benefits

At least holding an associate degree and / or expected graduate (documents required)

Required language(s) : Japanese (mother tongue) / English (business level)

Able to work on weekends / public holidays and rotational shift

Each shift consists of 9 working hours and inclusive of 1 hour lunch break

Good in both time management & people development skillsMS Office operating and typing skills

Preferable attitude : Positive, Fast paced and prompt, Achievement oriented, Energetic and

Work Permit provided

5 working days in a week

Annual leave (12 days)

Sick leave (14 days)

Medical insurance

One way flight ticket to Malaysia

Pick up service from airport

2 weeks free company accommodation provided

Opening Malaysian bank account

Property agent introduction

Shuttle van pick up from nearest LRT station

Remuneration

Basic Salary MYR 9,000 + Up to MYR 500 KPI (Depending on performance)

Working Hours

Between 6am - 11pm (8 hours + 1 hour break) | 5 days rotational (Monday to Sunday)

Work Location

WFH and need to be based in Japan

Consultant in Charge

Angel Chok | |

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Buat amaran kerja untuk carian ini

Customer Customer Japanese • Petaling Jaya, Selangor, Malaysia