Responsibilities
- Serve as a liaison between business and IT in supporting business requirements gathering, request prioritisation, planning and execution of functional and non‑functional requirements, delivery of functional specification / use cases and support the UAT and System Integration Testing.
- Work with the business users to elicit detailed business requirements and prioritisation.
- Work with the technical team to assess the request’s complexity and derive the required effort for the solution delivery.
- Work with the business users and technical team to ensure business requirements and scope of delivery are well defined based on the delivery timeline.
- Deliver artefacts such as functional specification, use cases, test plan and other relevant documents in supporting the user sign‑off and test execution.
- Plan and execute functional and System Integration Testing.
- Support the business in the UAT testing.
- Follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
Qualifications
Degree in Computer Science, Business Information Systems, Insurance or a related field.Minimum 6 years of relevant working experience in the Group Insurance industry, with a strong understanding of insurance operations and processes.Prior experience with GroupAsia or Group400 Application is highly desirable.Demonstrated expertise in business analysis, including requirements gathering, gap analysis and solution design.Strong analytical and problem‑solving skills, with the ability to translate business needs into technical requirements.Excellent communication, negotiation and presentation skills, with the ability to engage stakeholders across business and technical teams.Proficient in SQL for data extraction and analysis.Proven ability to work independently in a fast‑paced, team‑oriented environment with minimal supervision.Highly self‑motivated, resilient and able to perform effectively under pressure.Strong leadership capabilities, with hands‑on experience leading initiatives as a Business Analyst.How You Succeed
Champion and embody our core values in everyday tasks and interactions.Demonstrate a high level of integrity and accountability.Take initiative to drive improvements and embrace change.Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.Keep abreast with industry trends, regulatory compliance and emerging threats and technologies to understand and highlight potential concerns / risks to safeguard our company proactively.About Great Eastern
Founded in 1908, Great Eastern is a well‑established market leader in Singapore and Malaysia, with over S$100 billion in assets and more than 16 million policyholders. The company provides insurance solutions through tied agency force, bancassurance and financial advisory channels, and operates in Indonesia and Brunei. Great Eastern Life Assurance and Great Eastern General Insurance have been assigned “AA‑” by S&P Global Ratings since 2010.
Recruitment Agency Notice
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industry
Insurance
Location
Federal Territory of Kuala Lumpur, Malaysia
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