Senior System Engineer (Automation Engineering)

Overview

The Senior System Engineer is responsible for designing, maintaining, and optimizing the company’s enterprise system infrastructure. This includes managing physical and cloud servers, applications, IT service management systems, end-user computing tools, and ensuring system efficiency and high availability to support business operations.

Responsibilities

• Infrastructure Management : Design, implement, and maintain a high-quality, high-availability enterprise system infrastructure. Develop and manage server backup, restore processes, and disaster recovery plans. Proactively monitor systems and infrastructure for performance, availability, and bottlenecks, implementing solutions to enhance efficiency.
• System Administration : Install, configure, test, and maintain operating systems, application software, and system management tools. Manage patch management for Windows, macOS, and servers to ensure all systems are secure and up to date. Maintain security, backup, and redundancy strategies for enterprise systems.
• Automation and Optimization : Write and maintain custom scripts to streamline processes and reduce manual intervention. Deliver IT infrastructure improvements using ITIL and Agile methodologies.
• Support and Collaboration : Liaise with vendors, business leaders, and IT personnel to resolve issues and translate business needs into actionable IT projects. Provide high-level technical support, managing incidents and requests to ensure timely resolution. Manage all communications regarding system upgrades, new technologies, and processes affecting stakeholders.
• Application and Cloud Management : Administer Azure AD, Google Workspace, AWS, Google Cloud Platform, and other enterprise systems. Manage IT service management systems, such as ManageEngine and Jira, for operational efficiency.
• Security and Compliance : Collaborate with the Cybersecurity team to implement and enforce robust security solutions in line with the company’s security policy.
• Maintenance and On-Call Duties : Execute maintenance schedules, software upgrades, and apply patches. Participate in on-call standby duties for after-hours and weekend problem resolution.

Qualifications

#J-18808-Ljbffr