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Associate, Sales Development

Associate, Sales Development

ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Job Title :

Associate, Sales Development (ANZ, English)

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and / or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals / services, may offer up- sell opportunities
  • Provide accurate weekly / monthly / quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Requirement

  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota / goals
  • Prior experience in supporting ANZ Market is a plus
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Problem solving skills
  • Excellent knowledge of MS Office programs
  • Experience working with or similar CRM
  • Location :

    MYS Kuala Lumpur - Level 5, Platinum Sentral

    Language Requirements :

    English

    Time Type : Full time

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    Sales Associate • Kuala Lumpur, Kuala Lumpur, Malaysia

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