Customer Service - Japanese Speaker / Korean Speaker

MindPec SolutionsKuala Lumpur, Kuala Lumpur, Malaysia

9 days ago

Job description

Customer Service Executive – Japanese & Korean Speakers

Overview

We are currently hiring for Customer Support Executives who are fluent in Japanese or Korean to join our team in Kuala Lumpur, Malaysia.

Responsibilities

Handle customer inquiries professionally via email, phone, or chat in Japanese / Korean and English.
Provide accurate information, resolve issues, and ensure customer satisfaction.
Maintain quality service standards and follow company policies.
Collaborate with internal teams to resolve complex cases.

Qualifications

Native or fluent proficiency in Japanese or Korean (speaking, reading, writing).

Good communication skills in English.

Strong problem‑solving skills and customer‑oriented mindset.

Previous customer service experience is an advantage but not mandatory.

Benefits

Full‑time, Permanent.

Competitive salary package.

Normal working hours (no night shifts).

Career development opportunities in a multinational environment.

Work visa sponsorship for foreign candidates.

Location & Working Hours

Location : Kuala Lumpur, Malaysia. Working Hours : 8 : 00 AM – 5 : 00 PM OR 9 : 00 AM – 6 : 00 PM (normal office hours).

Contact

MINDPEC SOLUTIONS SDN. BHD.

WhatsApp : ,

Email : | Website :

LinkedIn : linkedin.com / in / alishasampangrai

#J-18808-Ljbffr

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Customer Service Japanese Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia

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