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Application Engineer, IT

HL Assurance Pte LtdKuala Lumpur, Kuala Lumpur, Malaysia

13 hours ago

Job description

1. IT Application Maintenance and Enhancement

Involve in all stages of software development life cycle (including maintenance and enhancement)
Develop, test, integrate and deploy application modules
Handle proper documentation in all application related changes
Support and update SIT, UAT and User operational manual
Responsible to handle all application procedures in all system

2. User Focus and Support Operations

Provide support to users to configure access to applications and troubleshoot application issues

Support and maintain existing applications (Web, Windows Clients)

Support annual Business Continuity Exercise

3. IT Application Projects

Lead and coordinate all IT application projects to drive to completion

Liaise with application vendor and internal support team for all application related projects

Conduct proper planning with vendor to lead and support project

4. Requirements

1. Qualifications

A recognized Diploma or Degree in Computer Science, Information Technology or relevant / related qualification

2. Experience

At least 2-3 years of relevant working experience preferably in insurance industry

Practical experience in :

Objected-Oriented and Service-Oriented design and development

Net (C#) with WPF UI

For Querying, Manipulating Data and working with tables

For SQL Server Administration tasks such as granting permissions, creating and restoring backups

ReactJS

React Native / Flutter

PHP

REST API

CMS (Content Management System)

CRM (Customer Relationship Management System)

Familiar with :

IIS Administration and Configuration

Git and TFS Source Controls

Good to have knowledge in :

HTTPS / SSL Cert Management

Event Sourcing

Dependency Injection and Inversion of Control

4. Personal Attributes

Strong analytical and problem-solving skills

Familiar with application migration process and able to do project planning for new and existing project development

Fast learner, able to work independently and as a team player

Strong analytical and problem-solving skills

Good communication and interpersonal skills

Comfortable in sharing knowledge through verbal and written instructions

Performance Indicators

Meeting SLAs defined for support tickets

Meeting SLAs defined for changes and enhancements

Delivery of projects within planned timeline and cost

Reporting Structure

Reports to : Head of IT

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Application Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia

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