1. IT Application Maintenance and Enhancement
- Involve in all stages of software development life cycle (including maintenance and enhancement)
- Develop, test, integrate and deploy application modules
- Handle proper documentation in all application related changes
- Support and update SIT, UAT and User operational manual
- Responsible to handle all application procedures in all system
2. User Focus and Support Operations
Provide support to users to configure access to applications and troubleshoot application issuesSupport and maintain existing applications (Web, Windows Clients)Support annual Business Continuity Exercise3. IT Application Projects
Lead and coordinate all IT application projects to drive to completionLiaise with application vendor and internal support team for all application related projectsConduct proper planning with vendor to lead and support project4. Requirements
1. Qualifications
A recognized Diploma or Degree in Computer Science, Information Technology or relevant / related qualification2. Experience
At least 2-3 years of relevant working experience preferably in insurance industryPractical experience in :Objected-Oriented and Service-Oriented design and developmentNet (C#) with WPF UIFor Querying, Manipulating Data and working with tablesFor SQL Server Administration tasks such as granting permissions, creating and restoring backupsReactJSReact Native / FlutterPHPREST APICMS (Content Management System)CRM (Customer Relationship Management System)Familiar with :IIS Administration and ConfigurationGit and TFS Source ControlsGood to have knowledge in :HTTPS / SSL Cert ManagementEvent SourcingDependency Injection and Inversion of Control4. Personal Attributes
Strong analytical and problem-solving skillsFamiliar with application migration process and able to do project planning for new and existing project developmentFast learner, able to work independently and as a team playerStrong analytical and problem-solving skillsGood communication and interpersonal skillsComfortable in sharing knowledge through verbal and written instructionsPerformance Indicators
Meeting SLAs defined for support ticketsMeeting SLAs defined for changes and enhancementsDelivery of projects within planned timeline and costReporting Structure
Reports to : Head of IT
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