Operations Manager (Third Party Logistics)

Operations Manager (Third Party Logistics)

About the job Operations Manager (Third Party Logistics)

"Unifying Purpose, Shaping Careers" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

The Manager Operations leads a team responsible for operational activities ensuring effectiveness and efficiency throughout the entire process. Ensures team achieves productivity, quality, and world-class service objectives by aligning resources and defining role expectations. Measures, monitors, and communicates results. Manages performance and supports employee growth and development. Has significant responsibility to continuously evaluate and improve operational processes, including service and cycle time optimization to meet business goals and efficiency targets. May supervise a combination of individual contributors and / or other operations leaders.

The Challenges

• Outline employee role accountabilities and expectations; manage performance to ensure productivity, quality, efficiency, and service objectives are achieved
• Support the personal / professional development for assigned team. Coach and guide to improve performance and drive accountability. Provide timely feedback and problem-solving assistance via regular checkpoints and / or in response to situational needs. Understand development needs and create opportunities for experiences that support development needs
• Clearly communicate operations objectives and team / individual performance metrics
• Cascade communications on office, divisional and organizational initiatives to ensure employees understanding and alignment
• Employ strong change management tactics to drive desired behaviors and results.
• Partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent
• Manage annual merit and equity programs for assigned team to align compensation with performance results
• Encourage employee feedback through formal and informal channels. Acknowledge and take action on feedback to drive a trusting culture of open two-way communication, inclusivity and continuous improvement
• May participate and / or lead annual budgeting process for operations team
• Responsible for ensuring execution strategy is in line with business objectives
• Align resources to support efficiency and effectiveness goals.

Establish a culture centered on quality, process, and efficiency to drive desired service levels at appropriate costs

Other duties or responsibilities as assigned according to the team and / or country specific requirements

What It Takes

Interested candidates, please click the "Apply Now" Button.

All information will be kept in the strictest confidentiality.

Priority responses will be given to candidates who are shortlisted.

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