INSIDE SALES SPECIALIST

Qualifications

• Diploma / Degree in Business, Marketing, IT, or related field.
• 1–3 years of experience in inside sales, telesales, or business development (B2B preferred).
• Familiar with Malaysia market dynamics (SMEs, corporates, government tenders, etc.).
• Strong communication skills in English and Bahasa Malaysia
• Tech-savvy, with the ability to quickly learn and pitch IT / ERP / SaaS solutions.
• Experience with ERP (SAP, Microsoft etc), CRM tools (HubSpot, Salesforce, Zoho, or equivalent).
• Self-motivated, target-driven, and able to work independently as well as in a team.
• Comfortable engaging with C-level executives (CFOs, CIOs, Directors) via phone / online meetings.
• Lead Generation & Prospecting

Conduct outbound calls, emails, and LinkedIn outreach to generate qualified leads.

Follow up on inbound leads from marketing campaigns, webinars, and referrals.

Maintain a healthy sales pipeline using CRM tools.

Present company products / solutions (e.g., ERP, SaaS, IT solutions) to prospects via phone, email, or online demos.

Understand customer business challenges and position solutions that align with their needs.

Collaborate with field sales / business development managers for meetings, proposals, and deal closures.

Build and maintain strong customer relationships to encourage repeat business.

Support existing accounts with product knowledge, renewal discussions, and upselling opportunities.

Provide timely responses to customer inquiries and ensure customer satisfaction.

Achieve monthly and quarterly sales targets (leads, qualified opportunities, revenue).

Update CRM with accurate sales activities and pipeline status.

Provide feedback on market trends, customer pain points, and competitor activities.

Nice-to-Have :

Job Type : Full-time

Pay : Up to RM5,000.00 per month

Work Location : Remote