Underwriting Specialist / Executive (Life Insurance)

To provide medical, non-medical and financial underwriting of individual life and alternative channels cases within the stipulated guidelines and turnaround time.

Supports manager to ensure that the daily operations of the departments are within the agreed service levels.

Reporting to the Head of New Business & Underwriting.

Responsibilities :

• SLA : Underwrites and approved new business and reinstatement application up to conferred authority. Exercises responsibility for risk selection and complete process within agreed service benchmarks.
• Risk Assessment and Audit related matters : Be guided with Company’s SLA, SOP & BNM and other related guidelines and comply with no audit issues. Ensures underwriting requests processed are done prudently and in accordance with all regulatory and corporate requirements, including effective solicitation, selection, pricing, and retention of desirable business.
• Referral to Reinsurers : Liaising with reinsurer and actuarial department on placement of risk on cases which exceed our underwriting limit.
• Approval Limit : Signs letters of acceptance, offer, declinature or deferment or requests for underwriting requirements. Handle and manage appeals and complaints from agents, banca, branch staff and other stakeholders. Support manager in process improvement by continuously reviewing processes, identifying, and resolving service gaps through constructive feedback and implementing improvements where appropriate.
• Any Other Related Ad-Hoc duties : Perform any other ad-hoc duties as assigned by superiors both in New Business and Underwriting. To attend email on any complaint related to lab reports documents. Support manager in controlling the medical cost and ensure required medical to be requested.

Requirements :

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