IT Technician

We are looking for a capable, self-driven and independent IT professional to join our growing organization. The IT Technician / Specialist will join our IT team in building and maintaining the information infrastructure at RoviSys.

Description of Work :

• Provide and support end users on a variety of issues.
• Maintain and monitor system and network operations, including network and data security, software licensing, applications, databases, servers, computer systems, backups, switches, printers, and voice and data networks.
• Computer systems and software purchasing, setup, maintenance and audits.
• Maintain asset and inventory management.
• Respond to alerts from systems, monitors; perform first-line problem resolution and technical support.
• Respond to support requests, document issues and resolutions, and update self-support site.
• Maintain appropriate system logs and update documentations.
• Assist with installations and upgrades of corporate date center equipment (servers, communication equipment and reliability systems).
• Conduct business specific research and provide comprehensive reports when needed.
• Perform task associated with the operations, support, troubleshooting and upgrading of voice, data and video conferencing systems.
• Become familiar with voice and video systems utilized by the company.
• Learn how technology supports various business processes and disciplines.
• Other ad-hoc duties assigned, to include special projects what may require travel.

Qualifications :

Additional Qualifications :

#J-18808-Ljbffr