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IT Technician

IT Technician

RoviSysPuchong, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

We are looking for a capable, self-driven and independent IT professional to join our growing organization. The IT Technician / Specialist will join our IT team in building and maintaining the information infrastructure at RoviSys.

Description of Work :

  • Provide and support end users on a variety of issues.
  • Maintain and monitor system and network operations, including network and data security, software licensing, applications, databases, servers, computer systems, backups, switches, printers, and voice and data networks.
  • Computer systems and software purchasing, setup, maintenance and audits.
  • Maintain asset and inventory management.
  • Respond to alerts from systems, monitors; perform first-line problem resolution and technical support.
  • Respond to support requests, document issues and resolutions, and update self-support site.
  • Maintain appropriate system logs and update documentations.
  • Assist with installations and upgrades of corporate date center equipment (servers, communication equipment and reliability systems).
  • Conduct business specific research and provide comprehensive reports when needed.
  • Perform task associated with the operations, support, troubleshooting and upgrading of voice, data and video conferencing systems.
  • Become familiar with voice and video systems utilized by the company.
  • Learn how technology supports various business processes and disciplines.
  • Other ad-hoc duties assigned, to include special projects what may require travel.

Qualifications :

  • Diploma from an accredited Polytechnic or bachelor’s degree from accredited University with a major in Computer Information Systems (CIS), Management and Information Systems (M&IS), or other related majors, or at least 3+ years related industrial experience.
  • A+, Network+, MCTS and CCENT or equivalent certifications strongly preferred.
  • MCSA / MCSE / MCITP and CCNA / CCNE certifications a plus but not required.
  • Able to lift PCs and other IT equipment up to 35kg.
  • Able to sit, stand, kneel for an extended period of time.
  • Strong communication skills with the ability to effectively communicate with end users in a manner consistent with different technical skill levels.
  • Willing to work flexible hours whenever the situation deems necessary.
  • Proficient in Microsoft Office applications.

    • Additional Qualifications :

  • Positive 'can-do' attitude with the ability to work under pressure to meet deadlines.
  • Strong attention to details.
  • Ability to solve problem independently and recommends proactive technical solutions.
  • Able to work in a team environment but also highly motivated to work independently and productively.
  • Knowledge of basic computer engineering concepts and / or voice and data networking concepts is required with a focus on Microsoft Windows networking and operating systems.
  • Willing to undertake assignments involving unfamiliar subjects with the aptitude to learn quickly.
  • Strong verbal and written communication skills using both technical and non-technical terminology.
  • Ability to time management time to prioritize, plan, work, multi-task and meet schedules.

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    Buat amaran kerja untuk carian ini

    Technician • Puchong, Selangor, Malaysia