Application Support Engineer

Responsibilities

Responsible for the day‑to‑day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.

Perform software testing of e‑Commerce when required.

Work closely with Business Analyst and Development team to resolve issues together.

Perform regression testing to verify code changes do not impact existing application functionality.

Track and record system issues, analyse the problem, and submit feedback to relevant personnel to make corrections.

Provide input to the design and development process to improve testability, quality, and user experience.

Perform post‑implementation monitoring after change is deployed to production.

Responsible for functional / technical / administration / operation documentation of supported systems.

Qualifications

Job Requirements

Possess at least a Bachelor’s Degree in Information Technology, Information Systems Engineering, Computer Software, Computer Science, Software Engineering, Applied Science, Mechatronics or equivalent.

Preferably Junior Executive Level specialized in Information Technology or Software Systems Development.

Detail‑oriented, strong analytical and problem‑solving skills, good communication skills.

Willing to work hard with the ability to work smart in a driven, dynamic environment.

Able to speak, read and write in Mandarin and English (as required to liaise with Mandarin‑speaking clients due to work nature).

Scripting experience is an advantage.

Can start immediately or short notice period will be an added advantage.

Fresh graduates with good academic results are welcomed to apply.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• What’s your expected monthly basic salary?
• How many years’ experience do you have as an Application Support Engineer?
• How much notice are you required to give your current employer?
• Which of the following programming languages are you experienced in?
• Are you willing to undergo a pre‑employment background check?

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