Customer Service Executive - Penang

Responsibilities

Manage customer requests, such as Purchase Orders and Shipment Dates, ensuring the best interests of both customers and the company. Plan and coordinate order distribution activities. Handle customer complaints such as RMA, Delivery issues and claims. Ensure and provide quality service to both internal and external customers. Monitor inventory levels and ensure timely replenishment. Prepare daily administration report and monthly productivity reports. Support and contribute to other customer experience initiatives and projects as required. Skills and Qualifications

Diploma / Degree in Business Studies or any related field. At least 2 years working experience as

customer service

in electronics or similar industry background. Proficiency in

Microsoft Office , especially

Microsoft Excel . Adaptability to handle active, dynamic and fast-paced environments diligently. Team player with the ability to collaborate across departments (e.g., sales, accounting, engineering and marketing). Must be willing to be

based in Penang . How to Apply

If you would like to explore this opportunity, please submit your updated resume to

(emailprotected)

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