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People Operations Lead

People Operations Lead

RestGeorge Town, Penang, Malaysia
2 days ago
Job description

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At Rest, we’re redefining what comfort means through continuous innovation in form, material, and technology. We believe quality sleep is essential for overall well-being, and we’re here to help people get the restful nights they deserve. Our mission is simple : Ensure Everyone Gets a Good Rest.

Joining our team means becoming part of a company that pushes boundaries and leads with purpose. You’ll be part of a collaborative and dynamic environment that fosters creativity and challenges the status quo. If you're looking for a place where your ideas will have a direct impact on both customer experience and business growth, you've found it.

Our Core Values

  • Be Kind – We create a supportive space for growth and innovation, where everyone’s contributions matter.
  • Be Agile – We thrive on change, embracing it as an opportunity to evolve.
  • Be Open – Transparency and diversity of thought drive our best decisions.
  • Be Disruptive – We challenge the ordinary, aiming for breakthroughs rather than just meeting expectations.
  • Be Empathetic – We take the time to understand others’ needs, building with their futures in mind.
  • Be Responsible – We own our actions and their impact.
  • Be Better Than Yesterday – We commit to continuous improvement in everything we do.

Why You’ll Love It Here

At Rest, innovation isn’t a buzzword—it’s our DNA. You’ll join a fully remote, global team that values flexibility, autonomy, and results over rigid processes. We provide the tools and support you need to succeed, plus the opportunity to :

  • Build and scale People Ops from the ground up in a fast-growing consumer brand.
  • Shape processes that directly improve employee experience and business performance.
  • Work across diverse geographies and cultures, gaining global HR exposure.
  • Enjoy work-from-anywhere flexibility.
  • About the Role

    You’ll be the go-to person for all things People Ops, making sure our HR processes run smoothly, employees get a great experience from day one, and our systems and data are accurate and efficient. This is a hands-on builder role where you’ll design, refine and run the systems, processes, and employee experiences, leveraging AI intelligence, that enable our team to scale smartly and sustainably.

    What You’ll Be Doing

  • Own core HR operations including onboarding, offboarding, employee changes, documentation, and systems.
  • Set up and maintain an HRIS (via Lark Base) and other AI-enabled tools to simplify workflows and reduce manual admin.
  • Manage payroll inputs, benefits administration, and employment contracts across multiple countries.
  • Keep people data accurate, organized, and secure; generate insightful reports and dashboards.
  • Ensure compliance with local labour laws, tax requirements, and internal policies.
  • Act as a trusted partner to leaders by translating policies and data into actionable guidance.
  • Respond quickly and helpfully to employee queries on policies, benefits, and processes.
  • Support performance review cycles, engagement surveys, and other recurring HR processes.
  • Maintain up-to-date HR documentation, templates, and policies.
  • Spot process gaps or inefficiencies and fix them, creating templates, guides, or automations where needed.
  • Perform other job duties as required, adapting quickly to a dynamic scaling environment.
  • Who You Are

  • Experienced in HR operations / people ops with a progressive career in building and running HR frameworks.
  • Hands-on and detail-oriented; you thrive in the day-to-day, making sure nothing slips through the cracks.
  • Comfortable working with systems and AI tools to automate repetitive work and keep data clean.
  • Strong understanding of HR processes end-to-end : contracts, compliance, payroll coordination, onboarding, benefits, and employee records.
  • Organized and process-minded : you like creating order, checklists, and smooth workflows.
  • People-centric : you balance operational efficiency with a focus on employee experience.
  • Adaptable : able to handle multiple priorities in a fast-growing, changing environment.
  • A trusted team player who communicates clearly and builds confidence with managers and employees alike.
  • What We Offer

  • A fast-paced, collaborative environment where your work has visible impact.
  • The opportunity to have a direct impact on creative direction and business growth.
  • Work-from-anywhere flexibility — our fully remote workforce empowers you to create a workspace that suits your lifestyle.
  • Continuous learning and career development opportunities.
  • A team that values diversity, inclusion, and different perspectives.
  • A supportive environment that encourages personal growth and well-being.
  • Diversity, Equity, and Inclusion (DEI)

    At Rest, we believe diversity drives innovation and creates better products and experiences. Our mission to ensure everyone gets a good rest extends beyond our products — it shapes our culture. We are committed to fostering an inclusive workplace where every team member feels valued, supported, and empowered. We actively celebrate diverse perspectives, backgrounds, and experiences, and we encourage applications from people of all communities.

    We don't just accept diversity — we celebrate it. We strive to build a company where everyone feels a sense of belonging and has the opportunity to thrive.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Human Resources
  • Industries

  • Retail Health and Personal Care Products
  • #J-18808-Ljbffr

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