Store Manager(Setia City Mall)

About TOPTOY Malaysia :

TOPTOY is more than just a toy store—we are a place of wonder and imagination. As a premier retailer of high-quality toys and collectibles, we are dedicated to creating magical experiences for our customers. We are looking for a dynamic and results-driven Store Manager to lead our team and drive our store's success.

Key Responsibilities :

Store Leadership : Recruit, train, and develop a high-performing sales team. Conduct performance reviews and provide ongoing coaching and feedback.

Sales & Operations Management : Oversee all daily store operations to ensure efficiency and compliance with company policies. Drive sales and meet revenue targets through effective merchandising, inventory management, and promotional strategies.

Customer Experience : Ensure every customer interaction is positive and memorable. Handle customer feedback and resolve issues promptly and professionally.

Financial & Administrative Duties : Manage store budgets, shift arrangment, and cash handling procedures. Prepare and analyze sales reports to identify trends and opportunities.

Inventory Control : Conduct regular stock counts and manage inventory to minimize shrinkage and ensure product availability.

Requirements & Qualifications :

• A genuine passion for toys, collectibles, and pop culture.
• Proven at least 1 year experience in a retail management or supervisory role.
• Strong leadership and team-building skills with a track record of motivating and developing staff.
• Excellent business acumen with an understanding of retail key performance indicators (KPIs).
• Solid problem-solving, decision-making, and organizational skills.
• Proficiency with Point of Sale (POS) systems and basic computer software.
• Proficiency in Mandarin is an advantage

What We Offer :

How to Apply :

If you are a born leader with a love for all things fun, we would love to hear from you Please send your resume detailing your relevant experience to ().

【岗位职责】

1、全面负责门店管理及运作;

2、制订门店销售、毛利计划,并指导落实;

3、传达并执行营运部的工作计划;

4、负责与地区总部及其他业务部门的联系沟通;

5、负责门店人员的选拨和考评;

6、处理店铺内各类突发事件,确保店铺管理工作有序进行。

【岗位要求】

1、 具有1-3年及以上店长或门店运营管理相关工作经验,有零售等相关品牌工作经验的优先;

2、良好的沟通、领导和协调能力,亲和力强,能承受较大的工作压力;

3、性格坚韧,战斗力超强,具备在困难、挫折、艰苦的逆境中生存的能力;

4、较强的商业意识和触觉,能有效促进店铺销售及提供高标准的客户服务;

5、热爱潮玩产品优先;

如果你有信心、有激情、有梦想,希望拼搏出自己的事业,请一定立刻加入我们