Talent.com
This job offer is not available in your country.
Specialist, Content Operations

Specialist, Content Operations

MoneyHero GroupKuala Lumpur, Kuala Lumpur, Malaysia
10 hours ago
Job description

This is a fully remote role to be based in Malaysia. We will prioritise candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Group (Nasdaq : MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., Philippines, and Taiwan.

About the Job

At MoneyHero Group, our product team is at the heart of delivering exceptional user experiences across all our platforms. We are a dynamic, data-driven team that thrives on collaboration, innovation, and a relentless focus on quality. Our culture is rooted in a deep commitment to understanding our users and creating content and user journeys that resonate with them. Join us, and you'll be part of a fast-paced, supportive environment where your ideas are valued, your growth is encouraged, and your contributions have a tangible impact on the financial lives of millions. We don't just build products—we shape the future of personal finance in Asia.

We are looking for a meticulous and detail-oriented Web Operations Executive / Senior Executive to join our team. This role involves executing content updates and ensuring the accuracy and quality of information across our digital platforms. You will work closely with the Product Manager and other team members, taking ownership of tasks assigned through platforms like or JIRA, and ensuring seamless content delivery and updates.

What You'll Do?

In this role your key responsibilities will include the following activities,

Campaign Management :

  • Review and manage requests from campaign and commercial teams to create / modify content across all channels including web, social and email
  • Lead the team to support campaigns by creating / modifying content, including T&C documents, campaign pages in the CMS, product catalogs, rewards platforms, and email tools like Stripo and MoEngage
  • Develop new microsites using the CMS system to support key campaign launches whenever needed
  • Oversee the management of links through tools like Rebrandly to ensure link accuracy
  • Manage social media content related to campaigns and newsletters
  • End to end ownership of reviewing and delivering the business requests to the corresponding stakeholders

Content Management :

  • Monitor the websites daily by working with a rotating roster to ensure the platform content is current, relevant and accurate
  • Perform quality control checks to identify expired content or dead links and work with the relevant stakeholders to fix any issues
  • Ensure 24x7 platform availability and accuracy by supporting the business with a rotating roster
  • Work with content strategist to create any content changes in the CMS to improve the platform availability and efficiency
  • Collaborate with business stakeholders to implement necessary content changes promptly
  • Data Driven Optimization :

  • Work with the analytics team to review the key metrics regularly to assess the performance of top pages
  • Collaborate with other product & technology team members to iterate and improve performance as and when required
  • Team Leadership :

  • Lead and mentor a team of web operations executives, providing guidance and support in executing content-related tasks
  • Foster a collaborative and efficient work environment to ensure timely delivery of high-quality content
  • Stakeholder Collaboration :

  • Work closely with marketing, legal, and other product teams to align content with business objectives and regulatory requirements
  • Communicate effectively with cross-functional teams to ensure seamless content updates and campaign execution
  • In this role, we are looking for someone with

  • Language Proficiency : Fluent in English and Traditional Chinese (Reading / Writing in Cantonese).
  • Experience : Atleast 1 year of experience in product management, webmaster for content platforms, digital comparison platforms, or a related field.
  • Technical Skills : Proficiency in content management systems such as HubSpot, email marketing tools (e.g., Stripo, MoEngage), social media scheduling tools, link management tools (e.g., Rebrandly), project management tools like JIRA and collaboration platforms like Confluence
  • Web Technology Skills : Knowledge on web technologies such as HTML, JavaScript, CSS etc. and experience working with Google analytics, Google Tag Managers, etc to track web performance
  • Leadership : Proven experience in leading and managing a team, with strong organizational and project management skills.
  • Attention to Detail : Strong attention to detail with a commitment to delivering high-quality content.
  • Communication : Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Problem-Solving : Ability to identify and resolve content-related issues proactively.
  • Flexibility : Adaptability in a fast-paced environment, with the ability to manage multiple tasks and priorities.
  • LI-Remote #MoneyHeroGroup #LI-BP1

    What can you expect from us?

    Impact : We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.

    Work : We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people's lives.

    Culture : We take our work seriously but don't hesitate to keep things light. We can only create magic when we have a little bit of fun.

    Thrive : We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.

    Reputation : We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

    EEO Statement

    MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and / or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

    Create a job alert for this search

    Content Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    • Promoted
    • New!
    Associate Analyst, Channel Operations

    Associate Analyst, Channel Operations

    Edwards LifesciencesKuala Lumpur, Kuala Lumpur, Malaysia
    Innovation starts from the heart.Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in ove...Show moreLast updated: 22 hours ago
    • Promoted
    • New!
    Digital Content Specialist

    Digital Content Specialist

    Aveta Global Marketing Sdn BhdKlang, Selangor, Malaysia
    The Digital Content Specialist is responsible for creating, managing, and optimising high-quality digital content and marketing campaigns that enhance brand visibility, increase engagement, and dri...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Digital Content Specialist

    Digital Content Specialist

    SmartHire by SEEKKlang, Selangor, Malaysia
    Our client is seeking a Digital Content Specialist to join their team.Are you passionate about creating compelling digital content and driving impactful marketing campaigns? Join our client's team ...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Operations Specialist

    Operations Specialist

    MarshKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a talented individual to join our Middle Office team at Marsh McLennan Malaysia.This role will be based in Kuala Lumpur Shared Services Operations Office. This is a hybrid role that h...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Sr. Customer Operations Specialist

    Sr. Customer Operations Specialist

    Cargill Holdings (Malaysia) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Conduct performance management, talent development, succession planning and engagement.Partner with team members to decide which tools or systems are appropriate to use for specific customer servic...Show moreLast updated: 10 hours ago
    • Promoted
    Assistant Manager, Digital Content

    Assistant Manager, Digital Content

    Berjaya Hospitality GroupKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a creative and skilled Assistant Manager, Digital Content to produce high-quality content that engages our audience and drives brand awareness. The ideal candidate will have a strong ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Content Specialist

    Content Specialist

    BrandBoostyKlang, Selangor, Malaysia
    Company : Idealah Enterprise (BrandBoosty Inc.Location : Malaysia (Hybrid / Flexible).Idealah Enterprise (a branch of BrandBoosty Inc. We specialize in Instagram, TikTok, and XiaoHongShu (RED), buildi...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Operations Specialist

    Operations Specialist

    BTSEKuala Lumpur, Kuala Lumpur, Malaysia
    Exchange, Payments, and Infrastructure Development.Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchan...Show moreLast updated: 10 hours ago
    B2B Content Strategist

    B2B Content Strategist

    Starfish HiringFederal Territory of Kuala Lumpur, MY
    Quick Apply
    A leading Singaporean Telecoms Client is seeking an experienced .Full-time, Remote) with a strong content management, strategy, and copywriting background. You will lead projects that enhance t...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Advertising Specialist

    Advertising Specialist

    Hebe Beauty Style Sdn BhdBandar Utama, Kuala Lumpur, Malaysia
    Develop comprehensive Tiktok / Shopee / Meta Ads strategies based on the company's products and market goals.Set up ad accounts, conduct keyword research, write ad copy, and establish bidding strategie...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    International Operation Specialist(IOS)

    International Operation Specialist(IOS)

    International SOS (M) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Shift are ideally 2 days on, 2 days off or 3 days on, 3 days off.Manage cases in line with the key directive of Assist First, Verify Later. Demonstrate a "can do" and professional attitude when serv...Show moreLast updated: 10 hours ago
    • Promoted
    Benefits Operations Specialist

    Benefits Operations Specialist

    Ant InternationalKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a proactive and detail-oriented Global Benefits Operations Specialist to join our growing team.This role is crucial for the successful implementation and day-to-day administration of...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Senior Sales Operations Specialist

    Senior Sales Operations Specialist

    RegASKKepong, Kuala Lumpur, Malaysia
    RegASK is an AI-driven solution enabling end-to-end intelligent regulatory workflow orchestration : automating regulatory intelligence with curated content and actionable insights, smart documentati...Show moreLast updated: 22 hours ago
    • Promoted
    • New!
    Content Creator | Malaysia (Chinese Speaking)

    Content Creator | Malaysia (Chinese Speaking)

    Vita Green Health Product Company LimitedSeremban, Negeri Sembilan, Malaysia
    Ready to Shape the Future of Health and Wellness?.We are all about creating a healthier, happier world, and we want you to be part of it!. Vita Green is a leading health and wellness company dedicat...Show moreLast updated: 22 hours ago
    Sports Content Localization Specialist

    Sports Content Localization Specialist

    SportserveKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, .MY
    Quick Apply
    B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit,...Show moreLast updated: 30+ days ago
    Advisor II, content moderation

    Advisor II, content moderation

    Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY
    Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 8 days ago
    B2B Content Strategist

    B2B Content Strategist

    DigitalFederal Territory of Kuala Lumpur, MY
    Quick Apply
    Hire Digital is seeking an experienced.This position focuses on creating and implementing a strong content strategy that strengthens our brand presence in the B2B tech industry, particularly throug...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Freelance Work From Home Tiktok Content Creator

    Freelance Work From Home Tiktok Content Creator

    Kiddiesoft MalaysiaNilai, Negeri Sembilan, Malaysia
    Freelance Work From Home Tiktok Content Creator.Job Categories : Marketing / PR / Designers.Language Required : Bahasa Malaysia. Nationality Preferred : Malaysians Only.RM 1,500 to RM 3,500 per month.Show moreLast updated: 22 hours ago
    • Promoted
    SEO Specialist

    SEO Specialist

    PCA Group Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Manage both on-page SEO and off-page SEO for company websites.Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.Manage and imp...Show moreLast updated: 12 days ago
    • Promoted
    Content Operator

    Content Operator

    ZakirinMediaPetaling Jaya, Selangor, Malaysia
    Shah Alam | Full-Time | Media Industry.This role is perfect for someone with a passion for writing, creativity, and a sharp eye for detail. You'll be working closely with our creative, marketing, ...Show moreLast updated: 20 days ago