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Professional Sales Representative (Johor Based)

Professional Sales Representative (Johor Based)

MerckPetaling Jaya, Selangor, Malaysia
2 days ago
Job description

Overview

Overall Job Purpose

Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus is to drive business for products through building relationships with key stakeholders within the account. Achieve maximal sales and market share through targeted promotion that benefits patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities. 100% compliant with internal medical, legal & compliance processes.

Responsibilities

Strategic Sales Objectives & Sales Expertise (50%)

  • To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming).
  • Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers).
  • Be accountable for sales, activities and compliance within the assigned territory.

Territory & Account Management (50%)

  • Proactively plan and optimize overall sales results performance through effective territory management.
  • Demonstrate ability to resolve problems in a timely manner, escalate issues early.
  • Plan and execute marketing / promotional activities according to plan (e.g., Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution).
  • Ensure timely submission and approval of documentation & reports for activities.
  • Build and execute account plans for key accounts, through in-depth understanding of customers (profile / behavior / influence network / needs, etc.).
  • Education

    Education Level

    Degree in Pharmacy / Biomedical Science / Microbiology / Science / min 10 year in Pharmaceutical.

    Experience & Qualifications

  • Minimum 3 years pharmaceutical sales experience in the Pharmaceutical industry.
  • Experience in NMBA, Antibiotic and Anti fungal is an added advantage.
  • Strong presentation skills, positive attitude and strong sales achievement.
  • Strong customer focus and proven relationship building skills.
  • Good track record in sales, with a history of achieving results.
  • Experience in handling projects from end to end.
  • Leadership & Functional Competencies

    Leadership competencies

  • Focus on customer & patients.
  • Drive results, rapid & disciplined decision making.
  • Demonstrates Ethics and Integrity.
  • Displays courage & candor.
  • Fosters collaboration.
  • Functional Competencies

  • Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving.
  • Uses relationship building skills to effectively influence target audiences.
  • Develops clear call objectives to obtain the desired behavioral outcome.
  • Identifies drivers and barriers and applies objection handling techniques to lead to a positive outcome.
  • Identifies buying signals and makes a direct and compelling request / recommendation based on desired outcome.
  • Presents self professionally and delivers messages confidently.
  • Effectively executes promotional programs and brand / franchise messages to the targeted segment.
  • Utilizes effective time management to maximize reach and access to customers.
  • Routinely seeks customer feedback and provides timely and useful communication to internal and external customers.
  • Captures and utilizes ongoing customer information and competitor intelligence using available technology.
  • Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term.
  • Routinely follows up and resolves objections / issues.
  • Develops an integrated sales / account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics.
  • Generates target lists from agreed customer segments with prioritization based on potential and influence.
  • Applies internal data and competitor / market information into plan development.
  • Refines plan when appropriate based on customer feedback and ROI.
  • Aims for synergy with the planning of other functional groups (e.g., medical, public affairs) when interacting with customers.
  • Utilizes available technologies in planning activities.
  • Allocates agreed resources to achieve business objective and ROI.
  • Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

    What we look for

    Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

    Required Skills

  • Account Management
  • Business
  • Customer Experience Management
  • Customer Feedback
  • Customer Service
  • Digital Analytics
  • Ethical Standards
  • Healthcare Innovation
  • Healthcare Sales Management
  • Pharmaceutical Sales
  • Relationship Building
  • Sales Proficiency
  • Project Management
  • Preferred Skills

    Current Employees apply HERE

    Current Contingent Workers apply HERE

    Additional Information

    Employee Status : Regular

    Relocation : VISA Sponsorship :

    Travel Requirements :

    Flexible Work Arrangements : Hybrid

    Shift :

    Valid Driving License :

    Hazardous Material(s) :

    Job Posting End Date : 11 / 7 / 2025

  • A job posting is effective until 11 : 59 : 59PM on the day before the listed job posting end date. Please ensure you apply to a job posting no later than the day before the job posting end date.
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    Sales Representative • Petaling Jaya, Selangor, Malaysia

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