Account Manager - Malaysia

Role Overview

We are looking for a high-performing Account Manager in Malaysia, Philippines or Thailand to drive adoption of our liquid biopsy tests across hospitals, clinics, and specialist networks. You will be responsible for owning the sales process end-to-end — from pipeline development to closing — while working cross-functionally with marketing, operations, and medical affairs to deliver outstanding customer experience and revenue growth.

Responsibilities

• Own and grow a defined territory with accountability for revenue targets
• Identify and engage with key decision-makers (oncologists, medical centres, screening centres, labs, clinics, and hospital accounts etc.)
• Build strong, trust-based relationships with healthcare providers and institutions
• Deliver excellent customer support and develop trusted relationships with key accounts, customer stakeholders and executive sponsors.
• Track sales activities in CRM, forecast accurately, and report regularly to leadership
• Provide voice-of-customer feedback to help shape product development and go-to-market strategies
• Collaborate with internal teams to resolve client issues and ensure high service satisfaction
• Manage customer accounts by operating as the key contact for all matters specific to your customers, including service agreement discussion

Qualifications

Bonus

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