Spa Therapist

Overview

Spa Therapist role at Mandarin Oriental , Kuala Lumpur is looking for a Spa Therapist to join our Spa and Wellness team. The Spa Therapist will meet and exceed guest expectations by providing efficient and courteous spa service in accordance with Legendary Quality Experiences. The Spa Therapist reports to the Assistant Spa Operation Manager / Director of Spa & Wellness.

Based at the Mandarin Oriental, Kuala Lumpur / within the Spa and Wellness Department in Kuala Lumpur, the Spa Therapist will meet and exceed guest expectations by providing efficient and courteous Spa service in accordance with Legendary Quality Experiences.

Responsibilities

• To perform treatments on guests whilst maintaining the guest’s comfort at all times
• To ensure that a high standard of service is maintained throughout the Spa
• Assist in the operations of all spa departments as required :
• Front Desk
• Spa Retail Area
• Relaxation Area
• Preparation Room
• Sales and Marketing
• Spa Suites
• Report dysfunctional equipment to Treatment Supervisor
• To maintain inventory of supplies for the operations of the treatment rooms
• Maintain cleanliness and attention to detail in spa suites throughout shift
• To attend daily line-ups, weekly and monthly spa meetings
• Have the ability to courteously interact and answer all spa and hotel related questions with guests
• Perform all treatments to the highest standards
• Assist in all areas of the spa as and when necessary, e.g. relaxation area and reception
• Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Spa Director
• Maintain current professional licenses

Qualifications

Benefits

We’re Fans. Are you?

#J-18808-Ljbffr