Global Network Operation - RRT

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Job Summary

• SME level technical experience to install and operate VMware NSX-T, VMware DFW, Software defined network. Expertise on Data centre technologies including VxLAN, BGP, L2VPN, packet analysis etc.
• Experience on investigation of complex network incidents and faster recovery by applying technical fix.
• Situation Management - Network related major incidents and Critical Migrations.
• Key engagement with external service providers, vendors, Advance TAC, regional and global network teams, security teams, wider technology teams including application / business support.
• Manage excellence in Incident / Problem / Change Management of SCB Global WAN / LAN & Security Infrastructure
• Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
• Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
• Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
• Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
• Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
• Communicating and interacting with clients for providing expert advice.
• Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
• Provide technical direction for systems migration and integration.
• Meeting and exceeding defined service level metrics on timeliness and accuracy.
• Work as a global team to manage the operations of multiple customers with multiple shift operations.

Responsibilities include the following.

Regulatory & Business Conduct

Key stakeholders

Skills And Experience

Qualifications

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

What We Offer

Seniority level

Employment type

Job function

Location : Kota Damansara, Selangor, Malaysia

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