Compliance Service Manager

Posting Date : 24 Sep 2025 | Close Date : 23 Dec 2025 Responsibilities

Team Leadership and Development :

Build and lead a high-performing team of environmental compliance specialists; provide coaching, mentoring, and training to team members in the GoCompliance application; establish clear performance metrics and track team progress. Compliance Services :

Perform the services outlined in the customer contract which can include : identify products and parts requiring compliance certifications; perform management and execution of the product compliance processes : create material declarations, route to suppliers, follow up with suppliers, approve / reject supplier submittals; provide daily / weekly / monthly summary reports of compliance work performed; perform risk assessments for customers for upcoming regulatory changes. Regulatory Compliance and Expertise :

Stay abreast of evolving global environmental regulations (e.g., RoHS, REACH); provide expert guidance to customers and internal teams on compliance requirements; develop and maintain documentation and resources related to environmental compliance; perform client risk assessments related to material content and regulatory compliance. Customer Relationship Management :

Serve as the primary point of contact for customer inquiries; develop and maintain strong relationships with customers and suppliers; provide ideas to GoCompliance product teams for product enhancements. Process Improvement and Reporting :

Identify and implement process improvements to enhance efficiency and accuracy; develop, generate and provide regular reports on compliance metrics and performance to clients. Responsible for building and leading a team that provides comprehensive environmental compliance services to our customers. Offer to manage the material declaration process and help ensure the customers meet evolving regulatory requirements. Act as a subject matter expert, providing guidance on global environmental regulations, best practices and risk assessments. Qualifications

Bachelor’s degree in environmental science, engineering, chemistry, or related field (Master’s preferred). Minimum of 5+ years of experience in product environmental compliance, including material declaration management and supplier interactions. Strong understanding of global environmental regulations (RoHS, REACH, Conflict Minerals, etc.). Proven experience in building and leading teams. Excellent communication, presentation, and interpersonal skills. Experience with environmental compliance software and databases. Strong project management skills. Experience in supplier management and negotiations. Preferred Qualifications

Experience with the following compliance applications : Assent, Source Intelligence, Greensoft, Acquis Sub Specialization : Information Technology; Others Type of Employment : Permanent Minimum Experience : 7 Years Work Location : Penang

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