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Lead - Payroll Specialist

Lead - Payroll Specialist

PERSOL APACKuala Lumpur, Kuala Lumpur, Malaysia
3 days ago
Job description

Responsibilities

  • Lead, coach, and support the Finance Admin team to achieve high performance and meet service level expectations.
  • Allocate and manage daily team workloads and priorities, ensuring optimal resource use.
  • Serve as the first point of escalation for team members on operational and people-related issues.
  • Conduct daily huddles, regular one-on-one check-ins, and performance reviews.
  • Identify development needs and support ongoing training and capability building.
  • Foster a culture of collaboration, accountability, and continuous improvement.
  • Monitor daily service delivery to ensure accuracy, timeliness, and compliance with policies.
  • Act as the primary escalation point for internal departments and external stakeholders on Finance Admin matters.
  • Troubleshoot and resolve operational issues, escalating to the Manager as required.
  • Ensure adherence to internal controls, audit requirements, and standard operating procedures.
  • Review and approve key financial transactions within delegated authority (e.g., POs, invoice validations, reconciliations).

Process Oversight & Improvement

  • Oversee payroll support processes, including timesheet validation, allocation reviews, and resolving variances.
  • Ensure efficient procurement and AP processes, including PO lifecycle management, invoice approvals, and payment reconciliations.
  • Supervise AR processes such as invoice issuance, debtor follow-ups, and revenue reconciliations.
  • Monitor and ensure accurate financial data entry, documentation, and reporting.
  • Identify and implement process improvements to enhance efficiency, accuracy, and compliance.
  • Support internal and external audit activities by ensuring data readiness and procedural compliance.
  • Requirements

  • Bachelor’s degree in finance, Accounting, Business Administration or a related field.
  • Must come from Shared Services background.
  • Ability to manage AU market.
  • Minimum 5–7 years of experience in payroll processing, procurement or finance administration roles.
  • At least 2–3 years in a team lead or supervisory position, preferably within a shared services or finance operations environment.
  • Proficient in D365 accounting software and MS Office applications (Excel, Word, Outlook).
  • Proven experience handling payroll support, procurement and financial processes.
  • Demonstrated ability to manage escalations and resolve complex operational issues

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Project Management
  • Industries

  • Business Consulting and Services
  • #J-18808-Ljbffr

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    Payroll Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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