Digital Engagement Executive

Overview

• Supporting the (Senior) Digital Engagement Manager for APAC to implement a digital engagement plan and strategy to deliver against digital engagement and conversion goals for 12 markets in APAC
• Work with the team to drive owned media traffic and conversion on the websites including organic traffic via SEO, job alert sign ups, website account creation and update
• Participate in testing in UAT or other test environments for site content and functionalities
• Carry out PVT testing on the sites after a go-live or functional / bug fix deployment
• Support any website content updates for all marketing campaigns, SEO or as required by the business
• Act as an expert contact / trainer for the channel and marketing teams on anything related to the websites and / or new functionalities
• Have a good understanding of the website infrastructure and how we can optimise the user experience with the use of templates
• Leverage our digital reporting capability to assess site performance, troubleshoot issues, and make optimisation recommendations.
• Ensure best practices are followed in terms of content creation, images upload, for SEO and accessibility.
• Create documents and guides & communicate to make sure processes are followed
• Liaise with the developers via live support, email, Jira and / or Microsoft Teams to ensure defects are logged, followed-up and fixed
• Analyse website traffic and user behaviour to make data-driven recommendations for website enhancement and development
• Being customer-focused and ensuring a best-in-class user experience across all APAC websites

Successful Applicant

What’s on Offer

Contact

Cheryl Fernandez

Quote job ref JN-

Phone number +60

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