Senior Manager / Manager, Account Service (Exhibitions & Events, KL-Based)

Senior Manager / Manager, Account Service (Exhibitions & Events, KL-Based)

account servicing Malaysia Permanent

A Day in the Life :

• Responsible for the growth and development of assigned industries and key accounts under the teams portfolio
• Review and track top line and bottom line profits regularly
• Report top line and bottom line profits to management
• Conduct team meetings and resolve any work related issues, including resource planning
• Delegate projects to team members
• Oversee and manage large scale projects
• Study tender specifications to assess project feasibility
• Conduct site recce for designated events
• Brief designers on specifications and requirements by clients
• Discuss and review design concepts with designers and operations to ensure it is in accordance with clients requirements
• Submit tender and follow up with clients
• Attend tender interview upon being shortlisted by clients
• Present design concepts to clients
• Clarify concepts and obtain feedback with clients
• Oversee kick-off meetings once project is awarded
• Coordinate with operations to resolve any issues related to the project
• Conduct post-mortem meeting to discuss issues encountered and identify areas for future improvement
• Enquire from clients for feedback after the project is completed and seek new businesses opportunities

What We Are Looking For :