IT Service Desk

Role Description

This is a full-time, on-site role for an IT Service Desk position located in Petaling Jaya. The IT Service Desk staff will be responsible for providing technical support, troubleshooting, and managing IT services. Day-to-day tasks include responding to customer inquiries, resolving technical issues, and maintaining IT service management standards.

Qualifications

• Technical Support and Troubleshooting skills
• Knowledge of Information Technology and IT Service Management
• Customer Service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Open to fresh graduates
• Bachelor's degree in Information Technology or a related field is a plus