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Customer Service (Technical Support) - Full Time

Customer Service (Technical Support) - Full Time

CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MY
30+ hari lalu
Jenis pekerjaan
  • Quick Apply
Penerangan pekerjaan

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities :

  • Deliver excellent customer service by efficiently listening and addressing the customers' needs
  • Be a central point of contact for our loyal customers and coordinate exceptional customer service with relevant Cartrack departments.
  • Ensure proper documentation and safeguarding of customer database
  • Develop strategies and provide seamless customer support

Job Requirements :

  • Have relevant working experience in customer services
  • Able to work on shift ( morning and night shift )
  • Fluent in Bahasa Malaysia and English, both written and verbal.
  • Good phone etiquette and able to multitask.
  • Vibrant Character with a positive attitude
  • Fresh grads are welcome to apply

    • Employee Benefit

  • Near LRT station (Abdullah Hukum)
  • Unlimited Medical Outpatient Benefit
  • Insurances Coverage
  • Start with 15 days AL
  • New-born Baby Gift up to RM200
  • Flexible Benefit
  • Performance Bonus (Yearly)
  • Dental Coverage
  • KPI Incentive RM400
    • Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY