This job offer is not available in your country.

Customer Service (Technical Support) - Full Time

CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MY

30+ days ago

Job type

Quick Apply

Job description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities :

Deliver excellent customer service by efficiently listening and addressing the customers' needs
Be a central point of contact for our loyal customers and coordinate exceptional customer service with relevant Cartrack departments.
Ensure proper documentation and safeguarding of customer database
Develop strategies and provide seamless customer support

Job Requirements :

Have relevant working experience in customer services

Able to work on shift ( morning and night shift )

Fluent in Bahasa Malaysia and English, both written and verbal.

Good phone etiquette and able to multitask.

Vibrant Character with a positive attitude

Fresh grads are welcome to apply

Employee Benefit

Near LRT station (Abdullah Hukum)

Unlimited Medical Outpatient Benefit

Insurances Coverage

Start with 15 days AL

New-born Baby Gift up to RM200

Flexible Benefit

Performance Bonus (Yearly)

Dental Coverage

KPI Incentive RM400

Create a job alert for this search

Customer Service • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

Related jobs

Promoted

(Chinese and English) Customer Support Consultant, crypto (remote)

SupportYourAppKuala Selangor, Kuala Selangor, Malaysia

Passionate about the world of tech?.What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?. Unlock your potential by mastering new skills and achieving c...Show moreLast updated: 17 days ago

Promoted

Customer Support Specialist

Just Global Markets Ltd.Seri Kembangan, Malaysia

Efficiently respond and communicate with clients to understand and service their needs via livechat Effectively analyse customer data to make appropriate recommendations and problem resolutions Res...Show moreLast updated: 3 days ago

Promoted

Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

Polymorph RecruitmentKlang, Selangor, Malaysia

Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel. Proficiency in English, BM, and Mandarin ...Show moreLast updated: 30+ days ago

Promoted
New!

Customer Support Specialist

Canaan Communication & Technologies Sdn. Bhd.Petaling Jaya, Selangor, Malaysia

Direct message the job poster from Canaan Communication & Technologies Sdn.Your Career Growth Partner | Talent Acquisition Specialist | Business Developer | 360 Recruitment | Onboarding Specialist....Show moreLast updated: 9 hours ago

Advisor I, Technical Support

Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY

Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 5 days ago

L2 Technical Support Specialist (High End Automotive / EV)

Sinergia Talents Sdn BhdPetaling Jaya, Selangor, Malaysia

Quick Apply

A highly skilled and customer-focused Level 2 Technical Support Specialist with hands-on experience in premium automotive brands, particularly in electric vehicle (EV) systems.The ideal candid...Show moreLast updated: 30+ days ago

Promoted
New!

Customer Support Specialist

TPKuala Lumpur, Kuala Lumpur, Malaysia

TP is a global digital business services company.We leverage our global scale and local presence to support our communities, clients, and the environment. Our advanced, digitally-powered business se...Show moreLast updated: 9 hours ago

Promoted

Sales Support Caller

ApricityKepong, Malaysia

Perfect for earning extra income as a part-time job—work whenever you're free and even from home! Flexible hours : Work just 5 hours a day, at least 3 days a week if possible.Responsibilities : Conta...Show moreLast updated: 3 days ago

L2 Technical Support

Unison GroupKuala Lumpur, Kuala Lumpur, MY

Quick Apply

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend).Working on the life-cycle of help desk incidents. Resolving the issue based on support d...Show moreLast updated: 17 days ago

Technical Service Lead (Australia)

PRISM+Petaling Jaya, Selangor, MY

Quick Apply

RMA represents Return Merchandise Authorization; it is a brand procedure for return faulty hardware for repair or replacement. Being a rapid growth electronics company, we are looking for a candidat...Show moreLast updated: 30+ days ago

Promoted
New!

WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker

EYZ GlobalSepang, Sepang, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Diagnose technical issues and escalate complex cases to relevant teams with proper documentation. Maintain accurate and organized records of...Show moreLast updated: 9 hours ago

Customer Support(Cantonese Speaker Only)

Two95 International Inc.Cyberjaya, Selangor, MY

Quick Apply

Customer support / Translation - MANDARIN / CANTONESE & ENGLISH .Experience range • .Open for SPM / Diploma holders .Permanent night shift, shift allowance...Show moreLast updated: 30+ days ago

Promoted

Customer Support Engineer (Remote)

FreelancingKampung Baharu Nilai, Malaysia

As a Customer Support Engineer, you will be responsible for helping Incognito’s customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical ch...Show moreLast updated: 3 days ago

Promoted

Customer Support Engineer

Kaleris CompanyKuala Selangor, Malaysia

Customer Support Engineer page is loaded Customer Support Engineer Apply locations Remote Malaysia time type Full time posted on Posted Yesterday job requisition id R-. Job Description : Responsibili...Show moreLast updated: 3 days ago

Promoted

Enterprise Technical Support Advisor- Microsoft Technologies

Quest Software Canada IncSepang, Malaysia

Quest Technical Support is currently looking for an Enterprise Technical Support Engineer based in Malaysia with the opportunity for remote working, within our Microsoft Platform Management Team.Qu...Show moreLast updated: 3 days ago

Promoted

Teams Voice Customer Engineer | Mandarin | MNC IT Services | Permanent | Remote | RM8K-RM11K

InfotreeKampung Baharu Nilai, Malaysia

We are seeking a highly skilled and experienced Microsoft.Customer Engineer specializing in Microsoft Teams.The ideal candidate will help customers empower their employees, maximize productivity, a...Show moreLast updated: 3 days ago

Customer Service - Cantonese Speaking (Work from Home)

EPS ConsultantsFederal Territory of Kuala Lumpur, MY

Quick Apply

Provide quick, accurate, and friendly service to customers via phone, email, or chat.Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance.T...Show moreLast updated: 30+ days ago

Promoted

(Chinese and English) Customer Support Consultant, emails / live chats (Remote)

SupportYourAppSepang, Malaysia

Part Time Customer Service Representative (Cantonese Speaker)

GoGoXKuala Lumpur, Kuala Lumpur, MY

Quick Apply

We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist

EngageRocketSepang, Malaysia

Customer Support Specialist (Remote, Full-Time | GMT+8 Hours) EngageRocket is looking for a driven and customer-centric Customer Support Specialist to delight our customers by helping them leverage...Show moreLast updated: 3 days ago