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Interpretation Support
Fit Pioneer ResourcesCyberjaya, Selangor, Malaysia1 hari lalu
Penerangan pekerjaanRespond to customer inquiries via phone, email, live chat, etc. Handle complaints professionally to ensure customer satisfaction Escalate unresolved or complex issues to relevant departments Record all interactions and feedback in CRM system accurately Support continuous improvement of customer service processes Achieve KPIs related to response time, satisfaction scores, etc. Proficient in Mandarin and English (spoken & written) Fresh graduates encouraged – especially those from Science, IT, or Chemistry backgrounds Problem-solving mindset and able to remain calm under pressure Detail-oriented and committed to continuous learning Health insurance Transportation allowance Night shift allowance : Day shift allowance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Location : Cyberjaya, fully onsite
Working hours : MYT Time
- 10PM - 7AM
- 6AM - 3PM
- 3PM- 12AM
Key Responsibilities :
Requirements :
Job Types : Full-time, Contract
Contract length : 26 months
Benefits :
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Support • Cyberjaya, Selangor, Malaysia
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