Branch Manager (Klang Valley) (BPP - Bandar Puteri Puchong) branch

Overview

The Branch Manager is responsible for all aspects of business development, management functions from operation to revenue generation, contributing towards achieving the region’s overall profitability targets. By providing leadership, monitoring performance, driving continuous improvement, and acting as a liaison with senior management, the Branch Manager ensures the branch’s sustainable growth and competitiveness in the market. The successful candidate will report to the Regional Community General Manager.

Job Responsibilities

• Drive sustainable growth and acquisition of new customers for Auto Loan, Mortgage, Cards, Unsecured Loans, Investment, SME & Insurance;
• Monitor the performance of the branch (financial, operational and customer service) while establishing appropriate metrics and benchmarks to assess the efficiency and effectiveness of each branch and identify areas for improvement;
• Seek out opportunities for innovation, process optimization, and cost savings by reviewing best practices, industry trends, and market conditions;
• Participate in strategic planning and decision-making processes, providing valuable insights and recommendations based on their understanding of the cluster\'s operations and market dynamics.
• Foster a culture of continuous learning and knowledge sharing among the branches, promoting the exchange of ideas and experiences that lead to enhanced operational performance;
• Work with cross functional departments to ensure alignment in lending direction and continuous feedback loop on business opportunities and risk areas to avoid;
• Collaborate strategically with Management teams of other business segments and sales channels to solicit high net worth referral, upgrade and business opportunity.

Job Requirements

What’s next?

HLB Careers Link :

For more job opportunities, please go to HLB Careers :

#J-18808-Ljbffr