Talent.com
Senior Associate, Global Staff Experience & Operations
Senior Associate, Global Staff Experience & OperationsTeach For All • Pasir Panjang, Negeri Sembilan, Malaysia
Senior Associate, Global Staff Experience & Operations

Senior Associate, Global Staff Experience & Operations

Teach For All • Pasir Panjang, Negeri Sembilan, Malaysia
11 hari lalu
Penerangan pekerjaan

Senior Associate, Global Staff Experience & Operations

Remote locations : Australia, Bangladesh, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand

Position Summary

To advance Teach For All’s 25-year vision, we are seeking a Senior Associate, Global Staff Experience & Operations to be the operational backbone of our efforts to build an engaged, inclusive, global staff. This role ensures the high-quality, seamless end-to-end planning and execution of our critical staff development programs and people processes, leveraging strong project management and data analysis to directly enhance the staff experience and drive organizational efficiency.

About the Team

The People Circle is a high-impact, globally distributed team focused on strengthening our culture, leadership, and staff experience to enable our network's success. We strive to embody the very principles we champion, fostering a culture of collective leadership, well-being, and continuous growth. Reporting into a Senior Director within the People Circle, and working closely with other directors as well as the Chief Administration Officer, you will be part of a team where your operational expertise directly translates into tangible support and development opportunities for colleagues across the globe.

Key Responsibilities

1. End-to-End Project Management for Global Staff Development Offerings

Lead the full lifecycle operational delivery of staff learning and development programs, ensuring high-quality, timely, strategic delivery of initiatives. This includes :

  • Project Planning : Lead detailed backwards planning, develop clear project timelines, and manage critical dependencies across multiple global offerings.
  • Logistics : Coordinate all logistical elements, including scheduling, technology setup, and managing recruitment and registration processes.
  • Materials : Draft and prepare essential participant materials to support program delivery.
  • Stakeholder Communication : Draft and manage clear, intentional communications to staff, ensuring alignment and increasing engagement.
  • Program Design Support : Contribute to the refinement and iteration of program design based on feedback and strategic organizational goals.

2. People Data Management and Analysis

Serve as the primary lead for all People Circle data and analytics, using insights to drive continuous improvement in the staff experience.

  • Overall Data Strategy and Management : Serving as the holistic lead for our people data management & analysis approach, tools, and system.
  • Data Systems and Integrity : Manage key people data systems, ensuring data accuracy, consistency, and security across a globally distributed team.
  • Data Reporting : Track and report on key organizational metrics (e.g., new hire, attrition, and engagement data) and respond to internal data requests.
  • Survey Leadership : Lead the end-to-end project management of our annual Staff Engagement Survey and Development Needs Survey, from design and launch through data processing, analysis, and presenting key insights for organizational reflection.
  • 3. Excellence in Core People Cycles, Systems, and Funds

    Drive execution excellence for critical, organization-wide annual cycles, administrative processes, and strategic staff funds.

  • Performance Management : Plan and coordinate the annual staff member performance review cycle timelines, draft global communications, and ensure all relevant resources for goal-setting, feedback, and development planning are current and accessible.
  • Sponsorship Program Operations : Manage the internal organizational mentorship program by tracking sponsor / staff member matches, developing communication plans, and ensuring sponsors receive timely updates and necessary materials to effectively support their colleagues.
  • Staff Funds Administration : Lead the operational management of key staff funding mechanisms, including the Staff Connection Fund and the Individual Development Fund (for external professional development).
  • Budget Management : Serve as the budget manager for the People Circle, tracking expenses, managing vendor payments, and ensuring resourceful stewardship of funds allocated for learning and well-being initiatives.
  • 4. Strategic Operations and Ad-Hoc Projects for Organizational Ease

    Contribute high-judgment operational expertise and project management capacity to strategic organizational initiatives designed to create a modern and effective workplace. Examples include :

  • Modern Workplace Solutions (MWS) Project : Contribute to cross-team projects that streamline organizational systems, improve cross-team collaboration, and enable greater ease in our global, remote workspace.
  • AI Adoption Project : Contribute to a cross-team initiative to develop, prioritize, and pilot AI use cases across the organization, helping to integrate these tools to create greater efficiency and capacity for staff.
  • Staff Milestone Appreciation : Coordinate and manage staff appreciation initiatives for key milestones, fostering a culture of recognition.
  • Secondment Program : Work closely with the CAO to support a secondment program, ensuring smooth coordination for hiring managers and our external partner.
  • Ad Hoc Projects : Contribute to other ad hoc projects as needed, such as leading or participating in working groups focused on various organizational initiatives.
  • Qualifications and Experience

  • Professional Background : 2+ years of experience in roles that combine strategic analysis with hands-on execution—such as consulting, program management, or organizational operations—strongly preferred.
  • Strong Project Management Acumen : Proven experience managing complex projects end-to-end, ideally in a global or remote context, with a high degree of organizational skill and attention to detail.
  • Data and Systems Management : Demonstrated experience working in Excel / Google Sheets, including a comfort with data analysis and the ability to translate data into actionable insights.
  • Exceptional organizational skills and ability to manage multiple priorities : Effectively juggle competing demands, maintain attention to detail, and ensure timely execution across a high volume of concurrent projects.
  • Proactive problem-solving and sound judgment : Anticipate challenges, identify potential risks early, and take initiative to address issues or seek input when needed.
  • Strategic mindset with strong critical thinking : Approach operational tasks with a big-picture perspective, using critical thinking to drive smarter decisions and more effective execution.
  • Strong Communication & Stakeholder Relations : Exceptional skills in both written communication and building trusting relationships across a global staff. Serve as a knowledgeable, approachable first point of contact for staff questions.
  • Ability to thrive in a distributed leadership model : Effectively balance personal ownership and high-judgment decision-making with actively seeking and integrating input from stakeholders across the global team.
  • Ambiguity Management : Demonstrated ability to navigate ambiguity, manage competing priorities, and work effectively within a dynamic and evolving global environment.
  • Operational Judgment : Strong ability to exercise independent judgment, anticipate challenges, and make sound decisions that balance organizational principles with operational efficiency.
  • Commitment to Teach For All’s shared purpose and Core Values
  • What Teach For All Offers

  • Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on the organization’s progress
  • Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond
  • Comprehensive benefits package designed for your well-being and work-life needs
  • Generous time off and flexible work arrangements
  • And much more!
  • Application Instructions

    If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all!

    Applications are reviewed on a rolling basis. Therefore, candidates are encouraged to apply at their earliest convenience.

    This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.

    Compensation

    Salary for this position is competitive and dependent on country of hire and prior work experience and includes a comprehensive benefits package.

    Travel and Hours

    All work is delivered virtually. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role.

    Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Project Management, Analyst, and Human Resources

    Industries

    Education, Non-profit Organizations, and Civic and Social Organizations

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Associate Associate • Pasir Panjang, Negeri Sembilan, Malaysia

    Pekerjaan berkaitan
    Franchise Director / Senior Partner – Executive Search (Remote)

    Franchise Director / Senior Partner – Executive Search (Remote)

    MOBILIZE Talent Acquisition • Pasir Panjang, Negeri Sembilan, Malaysia
    Franchise Director / Senior Partner – Executive Search (Remote).We’re inviting experienced recruiters and commercially minded professionals to join as Franchise Directors / Senior Partners operatin...Tunjukkan lagi
    Kemas kini terakhir: 21 jam yang lalu • Dinaikkan pangkat • Baharu!
    Lead Engineer

    Lead Engineer

    Soft Space Sdn Bhd • Seremban, Negeri Sembilan, Malaysia
    We are seeking a technically strong leader based in Malaysia to head our North America region projects.The Lead Engineer will take ownership of regional delivery, technical solutioning, and team le...Tunjukkan lagi
    Kemas kini terakhir: 19 hari yang lalu • Dinaikkan pangkat
    Senior Staff Specialist Information Technology

    Senior Staff Specialist Information Technology

    Infineon Technologies • Malacca City, Malacca, Malaysia
    Support & coordinate to the IT solution rollout / implementation.Support user requirements gathering and hand over to service provider as well as ensure delivery to User always with good quality.Be i...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Customer Success Operations Specialist

    Customer Success Operations Specialist

    Oaky • Malacca City, Malacca, Malaysia
    Process excellence and scale — Map, document, and improve core CS and GTM processes.Remove waste before you automate.Own SOPs, QA checks, and run monthly audits to remove wasteful processes.Publish...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Senior / Staff / Principal Engineer

    Senior / Staff / Principal Engineer

    Canonical • Sepang, Selangor, Malaysia
    Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior / Staff / Principal Engineer. Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, ...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Project Manager - Loan Origination / Banking Experience

    Project Manager - Loan Origination / Banking Experience

    VeriPark • Nilai, Negeri Sembilan, Malaysia
    Project Manager - Loan Origination / Banking Experience page is loaded## Project Manager - Loan Origination / Banking Experiencelocations : CA Remotetime type : Full timeposted on : Posted 30+ Days ...Tunjukkan lagi
    Kemas kini terakhir: 10 hari yang lalu • Dinaikkan pangkat
    Senior Sales Engineer

    Senior Sales Engineer

    Sophos • Seremban, Negeri Sembilan, Malaysia
    Sophos is a global leader and innovator of advanced security solutions designed to defeat cyberattacks.The company acquired Secureworks in February 2025, creating the largest pure‑play Managed Dete...Tunjukkan lagi
    Kemas kini terakhir: 7 hari yang lalu • Dinaikkan pangkat
    Head of Operations

    Head of Operations

    Combi-Pack Sdn Bhd • Malacca City, Malacca, Malaysia
    Formulate and implement Manufacturing Department’s plan to support corporate objectives i.Organize the Manufacturing Department structure, procedures, job responsibility and functionality of subord...Tunjukkan lagi
    Kemas kini terakhir: 21 jam yang lalu • Dinaikkan pangkat • Baharu!
    Senior Web Engineer

    Senior Web Engineer

    Canonical • Nilai, Negeri Sembilan, Malaysia
    Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 a...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Senior Operations Manager

    Senior Operations Manager

    Vishay Siliconix Itzehoe GmbH • Kampung Krubong, Malacca, Malaysia
    We are seeking great talent to help us build The DNA of tech.Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essentia...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Principal Engineer Test Technology and Innovation

    Principal Engineer Test Technology and Innovation

    Infineon Technologies • Malacca City, Malacca, Malaysia
    Principal Engineer Test Technology and Innovation.Principal Engineer Test Technology and Innovation.This role involves defining and developing optimal test solutions and handling capabilities for n...Tunjukkan lagi
    Kemas kini terakhir: 21 jam yang lalu • Dinaikkan pangkat • Baharu!
    QAQC and Research Development Manager

    QAQC and Research Development Manager

    Sperton Global AS • Seremban, Negeri Sembilan, Malaysia
    Ensure food manufacturing process (UHT / Pasteurised / Retort) for DAIRY / MILK product is safe by monitoring and controlling the production process from raw ingredient intake until packaging of finished...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Senior Sales Executive

    Senior Sales Executive

    People Profilers • Melaka, Malacca, Malaysia
    To generate leads, build strong client relationships, and facilitate property sales transactions.To work closely with sales team, marketing department, and other stakeholders to achieve sales targe...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Manager, Company Secretary

    Manager, Company Secretary

    AirAsia • Sepang, Selangor, Malaysia
    The Manager, Company Secretarial, holds a senior-level role responsible for overseeing and managing various aspects of corporate governance, legal compliance, and administrative functions related t...Tunjukkan lagi
    Kemas kini terakhir: 25 hari yang lalu • Dinaikkan pangkat
    Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)

    Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)

    Talent Recruit • Seremban, Negeri Sembilan, Malaysia
    Procurement and Purchasing Operations.Source, evaluate, and negotiate with new and existing suppliers to obtain competitive pricing, quality products, and timely deliveries.Prepare and issue Purcha...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Remote Partnerships Specialist

    Remote Partnerships Specialist

    DAS Umbrella • Sepang, Selangor, Malaysia
    Head of Human Resources | Growth Hacker | eCommerce | Online Retail | Digital Marketing.Join us as a Partnerships Specialist and play a pivotal role in driving growth through powerful collaboration...Tunjukkan lagi
    Kemas kini terakhir: 16 hari yang lalu • Dinaikkan pangkat
    Senior Staff Engineer Equipment Engineering Test

    Senior Staff Engineer Equipment Engineering Test

    Infineon Technologies • Malacca City, Malacca, Malaysia
    Own the Productivity and quality KPI and lead improvement projects to meet the high performance target in OEE, Yield and throughput of the Equipment. aligning maintenance strategies with operationa...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Store Manager

    Store Manager

    Generation Two Thousand Apparel Sdn Bhd (G2000MY) • Alor Gajah, Malacca, Malaysia
    Work closely with area managers and frontline employees.Coach sales team in driving the business.Liaising with key departments for business improvement strategies. Implement strategic marketing plan...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat