Resale Quality Manager

Responsibilities

• Establish, document, implement, and maintain an RQMS that aligns with ISO9001 or equivalent industry standards.
• Define product-specific RQMS and quality requirements for each resale product category.
• Incorporate industry-specific and customer-specific requirements into the RQMS.
• Manage applicable product / process certifications relevant to resale products.
• Lead supplier evaluation, approval, and requalification processes.
• Conduct and coordinate supplier audits (onsite every 2–3 years at a minimum).
• Review and approve new product qualifications, ensuring compliance with KAVX standards.
• Maintain supplier scorecards and performance reviews, including grading (A / B / C) based on metrics, audits, and feedback.
• Product Inspection & Testing
• Define and oversee incoming inspection and testing plans, including sampling criteria.
• Ensure inspection procedures cover visual, functional, cleanliness, and specification compliance checks.
• Adjust inspection / testing frequencies based on KPIs and supplier performance.
• Maintain accurate inspection and testing records for trend analysis.
• Non-Conformance & Corrective Actions
• Manage non-conforming products, ensuring containment and corrective action.
• Lead root cause analysis and preventive action plans, using 8D methodology when required.
• Coordinate resolution of customer complaints related to resale products.
• Act as the point of contact for all quality-related matters on resale products.
• Respond to customer quality requests, surveys, and contract reviews.
• Provide training to suppliers on KAVX quality standards and expectations.
• Data Management & Reporting
• Maintain RQMS documentation, inspection / test results, and supplier evaluations.
• Track and report on KPIs such as return rates, inspection pass rates, and customer satisfaction.
• Use quality data to identify trends and drive continuous improvement initiatives.
• Training & Development
• Train internal staff on RQMS requirements, inspection procedures, and quality standards.
• Ensure supplier training is delivered on quality methods, handling procedures, and applicable standards.
• Foster a culture of continuous improvement within the resale quality process.

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Consumer Electronics Manufacturing 1,001-5,000 employees

KYOCERA AVX is a leading global manufacturer of advanced electronic components engineered to accelerate technological innovation and build a better future. As a wholly owned subsidiary of Kyocera Corporation structured to capitalize on shared resources and technical expertise, KYOCERA AVX has an expansive global footprint comprised of several dozen research, development, and manufacturing facilities spanning more than 15 countries and staffed with talented personnel dedicated to innovation, component quality, customer service, and enabling a brighter future through technology.

KYOCERA AVX designs, develops, manufactures, and supplies advanced capacitors, antennas, interconnects, circuit protection and timing devices, sensors, controls, filters, fuses, diodes, resistors, couplers, and inductors optimized for employment in the international 5G, IoT, aerospace, automotive, consumer electronics, industrial, medical, and military markets.

KYOCERA AVX is a leading global manufacturer of advanced electronic components engineered to accelerate technological innovation and build a better future. As a wholly owned subsidiary of Kyocera Corporation structured to capitalize on shared resources and technical expertise, KYOCERA AVX has an expansive global footprint comprised of several dozen research, development, and manufacturing facilities spanning more than 15 countries and staffed with talented personnel dedicated to innovation, component quality, customer service, and enabling a brighter future through technology.

KYOCERA AVX designs, develops, manufactures, and supplies advanced capacitors, antennas, interconnects, circuit protection and timing devices, sensors, controls, filters, fuses, diodes, resistors, couplers, and inductors optimized for employment in the international 5G, IoT, aerospace, automotive, consumer electronics, industrial, medical, and military markets.

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