Front Office Duty Manager-Sheraton Johor Bahru

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Additional Information

Job Number

Job Category Rooms & Guest Services Operations

Location Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

Supporting Profitability Goals

Managing The Guest Experience

Assisting Human Resources Activities

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Hospitality

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